Customer Service Technician

*** **** ******* ***

April Wagner 901-***-****

**.*.**********@*******.***

Professional Profile

Career Objective

To obtain a healthcare field, in which I can use my professional skill and experience.

Skills Summary

Computer knowledge Excellent communication skills

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Knowledgeable of Microsoft offices Mutli- telephone line

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35 W.P.M Basic office usage

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Work Experience

Westin Hotel Nov/2012 to Present Restaurant Server

• Assist customers with great dining experience.

• Customer Service

• Answer phone lines.

• Externship (Walgreens) June 2012 to July 2012 Pharmacy Technician

• Took refill orders

• Stocked Inventory

• Worked with Omni Cell

Externship April 2012 Pharmacy Technician

• Worked under other certified pharmacy technicians

• Stocked Omni Cell

Federal Express March/2011 to Nov/2012 Package Handler

Shipped and Received international products worldwide.

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Peabody Hotel Oct/2011 to August/2012 Banquet Server

• Served and assisted customer with a great dining experience.

• Set up rooms for important events

• Took inventory

• Levy Restaurant September/2009 to May/2011 Stand Leader

• Assisted customers with a great dining experience.

• Took inventory

• Over seen 7- 10 employees

• Manage cash registers

• Nike Inc Oct/2007 to June/2009 Sale Associate

• Asssited customers as needed

• Shipped and received products

• Cashier

• Stocked products

Education

TENNESSEE TECHNOLOGY AT MEMPHIS MEMPHIS,TN

Certifications

• PTCB CERTIFICATION

• State of Tennesee Pharmacy License

• CPR Certified with The American Heart Association

Reference upon request

Lisa Miller

567 Rose Lane Colorado Springs, CO 81207 960-***-**** *******@*******.***

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