Software Engineer Design
Resume:
HENRY O. IGWE
PHONE: 404-***-****
DECATUR, GEORGIA, 30032 .
E-mail : higwe
@spsu.edu
CAREER OBJECTIVE
A challenging position with responsibility as a software developer, help in
formulating objectives and specifications, problem solving, maintenance,
and client interaction.
SUMMARY OF QUALIFICATION
. Strong knowledge of Web User Interface Design, Software Requirements,
Software Development Process, ObjectOrientedDesign (OOD), and
Multimedia Content Development.
. Practical experience implementing solutions with ASP.NET, MVC and Web
Forms.
. Solid understanding and use of relational databases such as Oracle 10g
and 11i
. A good knowledge and practical experience working with database
connectivity such as ODBC.
. A good understanding and use of Visual Studio, its' components and
their use including unit test methodologies with NUnit and source code
management with Safe Source or Subversion
. Experience and working knowledge of HTML5, XHTML, XML, SQL, MySQL
JavaScript, ActiveX and XMLHttpRequest object
. Proven experience working with .NET C#, IIS, Active Directory, and
MOSS
. Extensive experience delivering business applications using
JQUERY,PHP,CSS, and AJAX
EDUCATION
Devry University, Atlanta, Georgia
MS, Information Systems Management
Southern Polytechnic State University,Marietta, Georgia
BS, Computer Science
Georgia Perimeter College, Clarkston, Georgia
AS, Computer Science
Microsoft Certified Technology Specialist (MCTS)
PROFESSIONAL EXPERIENCE
Fulton County Department of Information Technology Feb. 2011 -
Dec. 2012
Software Engineer
. Applications support utilizing Microsoft .NET platform - ASP.Net,
AJAX, JSON, JQuery, HTML5, WCF, WF, (.Net Framework versions
4.0/3.5/3.0), Web Services, SOAP, Rest Services.
. Strong experience developing web services in the .NET environment,
Service Oriented Architecture, and multi-tier software design and
development
. Proficient with Microsoft UI frameworks and design patterns on
ASP.net such as MVC
. Performance Monitoring utilizing Hadoop.
. Strong SQL Server 2008 experience. Design databases utilizing
appropriate relational design techniques and levels of normalization
for optimal flexibility, performance and scalability
. Strong advocate of disciplined software development, including
configuration management using Agile methodology.
. Strong understanding of ASP.NET web application security and
authentication providers.
. Experience with third-party productivity tools such as Telerik,
Hadoop, and MOSS
. Analyze requirements and design solutions for approved projects and
change requests of high complexity and risk
. Gather requirement data from various stakeholders and constituencies
. Review, evaluate, organize and document detailed requirements of the
various stakeholders
. Prepare technical design options; consult with hardware and software
technicians on options and strategies using Microsoft Visio, IIS, and
code with ASP.NET,PHP,CSS, and AJAX
. Develop, document and present design solutions and alternatives
. Prepare estimates of cost, effort and duration for development tasks
and activities utilizing Microsoft project management
. Participate in technical evaluations of vendor packages
. Design/develop system, application and program code according to
business and technical requirements
Devry University, Atlanta, GA
Nov.. 2009 - Feb. 2011
Help Desk Analyst
. Respond to initial phone calls/inquiries regarding system status and
network connectivity, hardware and software problems, and service request
activity supported by Devry University-IT.
. Provide basic support for PC and Mainframe calls.
. Identify nature and criticality of calls, and is able to apply
guidelines of Problem Management Process Guide.
. Log all calls into problem tracking system, accurately documenting and
verifying all client information provided, troubleshooting steps and
activities performed.
. Triage and route problems to the appropriate technical resource for
problem resolution.
. Facilitate problem resolution through coordination and escalation.
Perform closed-loop process on problem records.
. Maintain accountability for problem until resolved. Monitor assigned
problems to ensure adequate and timely resolution.
. Provide suggestions for continuous process improvements and online
documentation.
. Receive direct but not constant supervision. Typically requires some
instruction and guidance from other higher level staff.
. Identifiy first level problems and escalate if necessary.
Kuenan+Nagel, Atlanta, GA June 2008 -
Nov. 2009
Help Desk Analyst
. Provide first call technical analysis for the end user hardware and
software environment.
. Identify,troubleshoot and resolve technology related issues.
. Configure and deploy end-user hardware including computers, printers
and phones.
. Install, document and test workstation operating systems and software.
. Support the network infrastructure by maintaining voice and data
telecommunications cabling.
. Responsible for production support for Kuehne+Nagel Order Management
System (OMS).
. Analyze and resolve end user software program and connectivity issues
in a timely and accurate fashion, and provide end user training where
required.
. First line of support to Kuehne+Nagel online product vendors.
. Assist in communicating with clients to obtain, map and validate all
aspects of the data conversion
Grady Health systems, Atlanta, GA
December 2007 - June 2008
Software Engineer
. Assist in translation of business requirements into technical designs
and implementations that require data integration from various sources
utilizing java framework
. Assist in creation of innovative software solutions following object-
oriented best practices from design through implementation.
. Work in a team environment to design and build applications running on
the .NET platform
. Help improve business processes and support critical business
strategies by contributing to the design, development, and
implementation of business applications systems
. Contribute to the development of technical requirements that drive
product development
Contact this candidate