MICHELLE FISHER
Brooklyn, New York 11226
*****************@*****.***
Summary of Qualifications:
. Completion of Occupational Health and safety Administration (OSHA)
General Industry training course
. Strong customer background, with excellent, attentive listening skills
. Certification in OSHA Fire Safety and Infection Control, Universal
precaution HIV/AIDS and HBV confidentiality
. Certification for Home Health Care/Personal Care Aide - All pro Health
Care
. Certification in Medical Billing/Technology - Career Institute of
Health and Technology
. Knowledge of Microsoft Excel, Word PowerPoint and Internet (type 30
wpm)
Experience:
Personal Touch Queens,
NY
Personal Care /Home Health Care
10/06-01/12
. Cared for patients with medical and disability needs in their homes
. Prepared patients for doctor's appointments; accompanied patients
according to schedules
. Aided patients with ambulatory needs
. Purchased and prepared meals for patients; helped patients follow
special diets
. Performed light housekeeping such as changing bed linens, laundry and
shopping for household supplies
. Ensured patients applied and followed daily medication schedules
Bedford Medical Company
Brooklyn, NY
Receptionist/Medical Biller (Internship)
03/06-08/06
. Took patient insurance information for doctors, entering information
into office Excel database
. Filed and maintained records; forwarded patients' insurance for
billing via Internet
. Kept lobby and reception area clean
. Answered multiple phone lines and scheduled appointments on office
software
George A. Johnson Realty
Brooklyn, NY
Receptionist 06/05-
02/06
. Answered all calls and directed them to the correct agent
. Filed paper work, photocopied and faxed documents
. Obtained caller information and made appointments for customers
. Answered inquiries from customers to establish business relationship
V.I.P. Health Care Queens,
NY
Home Health Aide 10/02-03/05
. Cared for patients in their homes
. Performed miscellaneous duties as requested
. Administered prescribed oral medication under written direction of
home care nurse
. Performed miscellaneous duties as requested, such as obtaining
household supplies and running errands
. Maintained records of services performed and observed condition of
patients
Education:
The HOPE Program Brooklyn, NY
Career Enhancement - 12 week training
11/12-present
. Computer literacy: Microsoft Windows, Word, Excel, PowerPoint, and
Internet
. Courses in: Customer service, interpersonal communications, workload
management, critical thinking problem solving, written communication,
and public speaking
. OSHA safety training
. Also includes a minimum 200 hours of on-the-job training
. Working towards GED achievement
Career Institute - Health Technology
Brooklyn, NY
Medical Billing/Technology Certification
02/04-06/07
All pro Health Care
Brooklyn, NY
Certification for Home Health Care/Personal Care Aide
06/01-08/01
Chelsea Vocational High School
New York, NY
Academics Received - Business Management