Registered Nurse Manager
Resume:
Carol L. Croteau
Hickory, NC 28601
ab83t9@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Hard working and dedicated professional with an exemplary background in nursing, business
•
management and office administration.
• An active team leader with an excellent work ethic and commitment to high quality and
exceptional service.
• Detail oriented, organized and eager to take on new learning opportunities and challenges.
• Strong communication and problem solving skills with extensive experience in management.
• Effective organizational and strong interpersonal skills.
• Experience writing and implementing policy and procedures. Proficient in working with diverse
groups and skilled in managing multiple responsibilities simultaneously.
• Prior experience with the development and implementation of training program of new employees.
• Responsibility of hiring and evaluations with goal setting and conflict resolutions.
• Computer skills include Microsoft Office and various healthcare software.
EDUCATION/LICENSURE/MEMBERSHIPS
Registered Nurse License July 2007: Vermont
•
LPN Licensure: 2001 2007 Vermont
•
Certifications: BLS, Phlebotomy, IV
•
Memberships: VT/NH Alzheimer’s Association, VT Association of Oncology Nurses
•
A.D.N., Vermont Technical College, Williston Campus, Williston, VT
•
LPN Degree, Vermont Technical College, Fanny Allen Campus, Colchester, V
•
Honors: Achieved Honors status Award: Selected as Class Representative
•
A.A.S. Degree in Business, Gadsden State College, Gadsden, AL
•
Honors: Cum Laude, Dean’s List for three consecutive years GPA 3.5
•
HEALTH CARE EXPERIENCE
RN, Correct Care Solutions, South Burlington, VT
December 2010 April 2012
Director of Nursing –November 2011 – April 2012: Responsible and accountable for implementing and monitoring
of the Nursing Service Program in two separate facilities with an inmate population of 400. Supervised staff of 60
Nurses with a 24/7 operation in a Correction setting. Also planned and instructed nurses, correctional officers and
inmates on various subjects.
Charge Nurse/Triage Nurse – December 2010 – November 2011: Worked in Primary Care Clinic in Correctional
Facility on per diem basis. Administration of medications and treatments; responding to medical emergency and
assessing medical needs; documentation per company/state policies. Promoted to Director of Nursing
RN/Chronic Care Manager, APS Healthcare, Williston, VT July 2007 October 2010
• As a Health Coach, the RN provides telephonic chronic care management, training, medical record reviews and
other clinically based activities as assigned, based upon recipient’s severity of condition
• Educating the Medicaid population about their disease states as well as other health issues relating to their plan of
care
• Collecting clinical data and entering the information in APS Care Connection for tracking and metrics reporting
purposes
• Communicating with providers in the community regarding the consumer’s treatment needs and developing
appropriate care plans for specialized needs of the members
• Assisting with provider education
• Other duties as assigned
RN, Staffing Solutions of Vermont, LLC July 2007 June 2011
• Charge nurse within the Correctional Facility on a per diem basis
• Administration of medications and treatments
• Pertinent documentation as required per state and facility protoc
LPN, Private Duty Nurse Feb. 2006 May 2006
LPN, Kindred Health Care, Burlington, VT Jan. 2004 Feb. 2006
Long Term Care, Sub Acute Care units – Starr Farm Health Care and Birchwood Manor
• Provide nursing care for residents, including periodic assessments and charting, administration of medications,
starting IV’s, phlebotomy procedures and implementation of physician orders
• Oversee and teach nursing assistants, interact with families and provide timely responses to resident requests
• Supervise the floor in absence of the charge nurse and institute emergency procedures according to protocol
LPN, Family Birthing Center, NWMC, St. Albans, VT March 2003 Jul.’03
LPN, Inpatient Rehab Center, FAHC, Colchester, VT Sept. 2001 Jan. 2003
BUSINESS EXPERIENCE
Commercial Biller/Age Trial Balance (ATB) Rep, FAHC, Burlington, VT 1997 1999
Store Manager/Customer Service Manager/Human Resources Associate 1989 1999
MILITARY EXPERIENCE
U.S. Army 1974 1978, Honorable Discharge
Military Police, Drill Sergeant, Instructor and recruiter
References: Available upon request
Contact this candidate