Manager Customer Service

patrick lanie

*** ****** ****** . *******, ******** 60954

815-***-**** . Email: *********@*****.***

- MANUFACTURING Management professional -

Plant Manager, General Manager, Director of Operations

Results-driven, dynamic Warehouse & Plant Management professional offering

a 15+ year track record of achievement and demonstrated success increasing

efficiencies and improving safety in high volume manufacturing

environments. Proven manager who provides critical leadership to the

corporation and executive team. Adept at implementing new management

systems, driving revenue growth and improving entire team performance.

Demonstrated ability to integrate disparate teams into new environments,

learn and teach new concepts, easily adapt to change and manage multiple

simultaneous tasks. Effective team builder and leader who understands the

necessity to develop and train an effective management staff.

CORE COMPETENCIES

( Inventory Management ( Training and Mentoring ( P & L

Management

( Strategic Planning ( Budgeting & Forecasting ( Total Quality

Management (TQM)

( Change Management ( Team Building ( Lean Manufacturing

- SELECTED ACHIEVEMENTS -

. Directed the operations of a 230+ employee, high-volume packaging plant

producing more than 50 million pounds of foam food packaging annually.

. Pioneered the implementation of Lean Manufacturing methodologies to

minimize expenses and maximize profitability.

. Boosted productivity 12% while simultaneously reducing labor cost by

$.05 per pound.

. Orchestrated the complete P&L management of a $45 million food packaging

manufacturing facility.

. Shrunk scrap expense 30% and increased labor efficiencies 20% over five

years.

. Realized $250,000 in annual cost savings by identifying and securing

capital for technology upgrades.

. Revamped plant scheduling; moved from three to two shifts, resulting

annual savings of $480,000.

. Championed the creation of a front-line supervisor team resulting in a

10% productivity increase.

. Cultivated and fostered relationships with internal and external client

groups.

. Enhanced shift hand-off communications by defining clear deliverables

and expectations at daily Tier I meetings.

. Increased plant performance through restructuring Tier II meetings to

address and rapidly rectify key performance issues.

. Conceptualized and implemented the use of visual staffing charts and key

performance indicators (KPIs) to increase product quality and reduce

downtime.

. Liaised with senior management to showcase plants accomplishments and

detail the financial impact of plant closure, resulting in keeping plant

open during corporate downsizing initiative.

. Honored recipient of EHS Leadership Award.

- PROFESSIONAL SUMMARY -

Executed all duties related to the cost efficient operation of multi-shift,

multimillion dollar manufacturing plants. Directed the activities of up to

seven managers and more than 230 indirect reports. Developed and ensured

adherence to annual operating budgets. Oversaw a $5 million budget.

Responsible for developing and implementing cost savings initiatives.

Coached and mentored staff in lean operations procedures.

patrick lanie . *********@*****.*** . PAGE TWO

(Continued from Page 1)

Kept staff abreast of all new corporate initiatives. Report team efficiency

results to management. Leveraged innate creativity to develop new training

processes and procedures. Analyzed P & L statements and internal metrics to

increase departmental and corporate profitability. Charged with

responsibility for the environmental, health and safety programs protecting

more than 300 employees across two states. Awarded the first ever

"Superior" American Institute of Baking rating. Achieved zero non-

conformances during BSI / ISO quality audits. Ensured inventory was aligned

with stated business objectives and sales forecasts. Fostered a team

environment and built a sense of ownership amongst employees. Identified,

managed and boosted customer service levels. Hired, trained and motivated

staff.

- EMPLOYMENT HISTORY -

pactiv, Frankfort, Illinois 2011 - Present

A world leader in the design, manufacturing, distribution and marketing of

food packaging materials.

Production Manager

REYNOLDS FOOD PACKAGING, Grant Park, Illinois 1986 - 2011

A renowned leader in food packaging products.

Plant Manager (2006 - 2011)

Production Manager (2005 - 2006)

Regional EHS / Quality Manager (2003 - 2005)

Environmental Health & Safety Manager (2002 - 2003)

Quality Systems Manager (1998 - 2002)

Production Supervisor (1995 - 1998)

Production Team Leader (1991 - 1995)

Previous experience included Production Team Leader and Production Machine

Operator. Details on request.

. EDUCATION & TRAINING -

Bachelor of Science - Business Administration

University of Phoenix

Principals of Occupational Safety and Health

National Safety Council

Food Processing Sanitation

American Institute of Baking

HACCP

American Institute of Baking

OSHA 10 Hour Safety Course

OSHA Compliance and Workplace Safety

United States Army

Contact this candidate