Quality Assurance Service

SUMMARY OF QUALIFICATIONS

Effective Manager and Solutions Driven Leader with outstanding analytical

skills, problem solving, team interaction, facilitation, hardworking,

dependable, self-starter, detailed oriented and motivated hands on

professional

. Results-oriented with a successful track record of accomplishments in

warehousing, quality control, small business operations, small

business administration and directing daily work efforts

. Quality assurance experience with a focus on providing the highest

quality product and service

. Provides a high level of attention to detail and dutiful respect for

compliance in all regulated environments

. Competent with computer programs and Microsoft applications

WORK HISTORY / EXPERIENCE

JOINER SUPERIOR SERVICES - FACILITIES SERVICE & LAWN CARE MAINTENANCE

SUPERVISOR, 1996 - 2001; 2009 - Present

. Supervisory skills include managing team of up to four personnel,

scheduling, providing daily task assignments, performance assessments

and responsible for other required administrative tasks

. Manage daily schedule of work sites to provide on-site review of

completed work, maintain personnel accountability to deliver quality

service based on desired outcomes and interact with clients

. Responsible for managing small warehouse operations of equipment

inventory with daily check-out/check-in process to track company

assets

. Responsible for monthly invoicing process to verify service rendered,

client account billing and work with Accounting to ensure accuracy

. Developed client proposals based on request for proposal (RFP) to

provide service solutions with work effort scope and cost estimates

ENGELHARD / BASF - QUALITY ASSURANCE, HEAVY MACHINERY & FORKLIFT OPERATOR,

2001 - 2009

. Key team member responsible for managing warehouse operations of

incoming / outgoing trailer parts delivery to ensure accuracy and

accountability for movement of assets into warehouses

. Coordinated parts inventory for machine processing and line loading

using programmed robotics

. Facilitated parts packaging and vendor shipping

. Responsible for ensuring compliance of parts inspection and quality

control standards under regulation

. Operated and trained personnel on several types of industrial machines

utilized in warehouse operations

US NAVY - USS RANGER CV72 - AVIATION FUELING & MECHANIC, 1992 - 1996

. Key team member rebuilding and servicing aircraft engines (H-43) to

maintain highest optimal performance

. Trained and efficiently handled highly volatile liquids such as

gasoline in internal combustion engines

. Responsible for ensuring compliance of aircraft service operations

policies, procedures, directives, security, safety, and quality

control standards under regulation

. Monitored daily aircraft servicing to ensure all quality inspections

were executed prior to flight take off

. Troubleshoot inspection issues and manage issue resolution within

short timeframes to minimize flight delays

EDUCATION

. Lee High School - Huntsville, Alabama 1991, Graduated

. Alabama A&M University - Normal, Alabama 1991 - 1992, Some Coursework

Completed - Business Management

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