Manager Customer Service
Resume:
RESUME
Amulya Sharma
Delhi
Mobile : +91-981*******,
******.************@*****.***
For The Post Of Manager Body shop
Work Experience (approx9.5 Years)
Working with Pearl Honda (Auth. Honda Car Dealer) Noida as Manager Body shop ( Jan 2013 to till date)
Worked with Magic Auto P Ltd (Auth. Maruti Dealer) Delhi as Astt. Manager Body shop (Aug 2011 to Dec 2012)
Worked with Shakumbari Automobiles P Ltd (Roorkee) as BodyshopManager (Dec 2008 to 2010 July)
Worked with Rohan Motors Dehradun Service Advisor (June 2007 To Oct 2007)
Worked with DD Motors .(Auth Maruti Dealer) Dehradun as a Service Advisor (Mar 2005 to May 2007)
Responsibilities
Assisted the Manager in managing and supervising the Body Shop department.
Responded to customer inquiries and complaints.
Assisted the Manager in training techs and monitoring their performance.
Provided leadership for a team and provided high quality of customer service.
Managed Body shop Department
Obtained all necessary records and files.
Targets and Profitability
Settlements with insurance companies.
Technical Qualification.
Having 2 Years Certificate in Automobile Trade from Govt. Industrial TrainingInstitute (I.T.I.).
One and Half year Diploma in Computer Application
Six month diploma in English Fluency.
Academic Qualification.
10th from U.P. Board.
12th from UP Board
B.com
Trainings
Advanced Technology Course at Maruti Suzuki plant Gurgoan
MPFI course at Maruti Suzuki Plant Gurgoan
DMS / Extranet / Claims
Bodyshop Manager Seminar ( Honda Plant)
Personal Details
Father Name Sh Krishan Kumar Sharma.
Date of Birth: 24 Dec 1981.
Salary Expected Negotiable.
Permanent Address 533/R Adarash Colony
Bhopa Road, MuzaffarNagar
251001
Date
Place (Amulya Sharma)
.
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