Sandra Mack
Trevor, WI *****
Home: 262-***-****
ab835l@r.postjobfree.com
bjective
O
To obtain a new exciting and challenging career utilizing my professional skills.
Work Experience
Alarm Dispatcher/ Customer Service Associate/ Medical Receptionist/ Accounts Payable Specialist/ Credit
Representative/ Bookkeeper/ Teller Assistant Supervisor
• Dispatched on all activated alarms.
• Report on any suspicious activity occurring for clients.
• Verified and corrected system alarm codes.
• Created appointments for retiree Medicare benefits.
• Lead new teams projects thoroughly and accurately until successfully completed.
• Responsible for all incoming calls and assisting clients with their needs.
• Fax clients new payment plans.
• Balance doctor billing accounts.
• Maintain accurate files of patient accounts.
• Established and maintained both small and large business accounts.
• Personal financial advisor providing solutions to help customers with future plans.
• Traveling Customer Service Representative to multiple branches of bank.
• Provide services to customers on all aspects of their accounts.
• Assisted in bank closing procedures, both daily and monthly.
• Assisted with department projects as needed.
• Verify signatures and maintain accurate signature card files on a daily basis.
• Researched and corrected both teller and customer errors.
• Created reports on interest earned savings bonds.
• Review and process invoices on a daily basis.
• Review and open credit lines.
• Maintain accurate ageing reports.
• Managed up to eight tellers per shift.
• Audited tellers periodically with additional services to the ATM Machine, federal tax deposits, and balancing
functions of cash reserves.
• Provide input for employee reviews.
• Maintain an accurate cash flow for cash reserve and ATM machines on a daily basis.
Employment History
Ameriguard Securities Lake Villa, IL 04/12–01/13
Aon Hewitt Navigators Lincolnshire, IL 09/11 02/12
MD Direct Twin Lakes, WI 07/10 01/2012
Community State Bank Paddock Lake, WI 09/09 07/10
Villa Park Trust and Savings Villa Park, IL 10/01 03/03
The Jel Sert Company West Chicago, IL 11/97 10/01
Villa Park Trust and Savings Villa Park, IL 11/88 01/96
September 1983 to 1987
Bensenville, Illinois
College of Du Page Glen Ellyn, IL
High School Diploma
Fenton High School
VOLUNTEER
Girl Scouts of America Sept. 2009 to 2011 Co Leader Salem, Wisconsin
• Designed curriculum for school year.
• Planned and executed field trips and community service projects.
• Managed all financial aspects for troop.
Boy Scouts of America Sept. 2008 to Present Scout Parent Leader Salem, Wisconsin
• Chaperone boys during meetings and field events.
• Assist in fund raising.
• Replenish supplies when needed.
KAA Girls Basketball Dec. 2010 to 2011 Coaches Aide Salem, Wisconsin
• Assist Head Coach with practices.
• Collaborate on learning technique and skills for players.
• Mentor new players.