Registered Nurse Customer Service

NICOLE LEIGH JONES

*** **** **** ******, *****, FL 33603 813-***-**** *************@*****.***

Objective: Registered Nurse

Seeking an opportunity to be part of a medical team that embraces and values a culture focused on

high quality health care; delivers strong medical expertise; and uses a compassionate approach.

Dedicated and hardworking team player characterized as caring, compassionate, intelligent, analytical,

concise, articulate, and sincere possessing exceptional problem solving and decision making skills.

NG Care Healthcare Administration Patient Assessments

Trachea Care Patient Education Team Collaborations

Foley Catheters Care Planning Basic Life Support

Suctioning Patient Advocacy Patient Intake

Experienced working in fast paced environments, demonstrated ability to handle multiple tasks, managing

multiple relationships and expectations simultaneously. Utilize sound judgment when making decisions.

Enthusiastic, clear and concise. Good listener.

Skilled in developing strong rapport with patients and staff members through individual consultation,

resulting in increased efficiency, effective communications and obtainment of goals. Well organized and

detail oriented.

EDUCATION

B.S., Nursing, State College of Florida, Anticipated 2015

A.S., Registered Nurse, Hillsborough Community College, May 7, 2013 – 3.9 GPA

AAU W National Women’s League Scholarship (merit based scholarship)

Scholarship(s):

Membership(s): Phi Theta Kappa scholar, High Honors

Technical Skills: MS Office (Word, Excel, PowerPoint, Outlook), Cerner Hospital and Health System, Beacon

Health Systems

CLINICAL ROTATIONS

Over 350 hours of hands on training at fast paced hospitals at the forefront of care.

Florida Hospital – Carrollwood Dept(s): MEDSURG

Florida Hospital Fletcher Dept(s): Labor & Delivery, OBGYN, NICU, M & B

St. Joseph Hospital Dept(s): Pediatrics, MEDSURG

PROFESSIONAL EXPERIENCE

Bond Jewelers – Tampa, FL 2000 2008

Sales/Customer Service

Delivered exceptional service to customers; worked with customers throughout the entire purchase cycled,

provide product education, responded to customer inquiries and coordinated internal resources.

Recognized as a Top Performer, secured over $250,000 in annual sales.

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Adhered to strict corporate mandates regarding safety and security. Remained in an alert state,

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cognizant of surrounding environment, equipped with emergency management skills.

Resume of Nicole Leigh Jones, Page Two

Home Care of Tampa Bay 2013 Present

Registered Nurse

High quality professional nurse who delivers exceptional care to clients in the home based setting or assisted

living facility. Profound ability to oversee a minimum of 20 patients; work with a multi disciplinary team to

enhance client care, demonstrate autonomy in the work field and meet all appointments and deadlines.

Proficient in start of care, including creating a plan of care and providing accurate necessary

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insurance forms.

Skillful in follow up of patients and creating appointments based on need for skilled nursing

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visits, physical therapy and occupational therapy evaluations and home health needs.

Outstanding ability to identify and intervene when infection is presented and provide

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immediate care.

Capable in discharge planning

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Ability to put client safety first, promote patient advocacy to return client to a higher level of

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health.

VOLUNTEER EXPERIENCE

Hands on Tampa Bay • Feeding America • The Spring • The Lupus Foundation • St. Joseph’s Hospital Wound

Day

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