J ason Dehn

*** *. ******* **

Round Lake, I L. *0073

ab82re@r.postjobfree.com 847-***-****

Professional Summary

Staffing professional with a strong operations background, as well as extensive experience in recruitment,

placement and vendor/resource management. Experience has led to a thorough knowledge of current

labor laws, recruiting and retention best practices, service delivery management, customer retention

management, and contingent workforce outsourcing, Technical expertise includes HR recruiting and

management tools such as Click Commerce, Peopleclick, Fieldglass, and BrassRing.

Professional Experience

September 2006 – Present

Kelly Services

Partnered Staffing Business Manager, Onsite at Hospira, Inc. (October 2009 – Present)

Directly responsible for managing the local contractor labor force for a Managed Service Provider

account.

• Manage the recruitment, onboarding and placement of contract and permanent, exempt/non-

exempt employees for a scope of business that includes Light Industrial, Administrative, Finance,

Marketing, Engineering, IT, Science, Pre-Clinical, Clinical, and Healthcare.

• Utilize networking and internet to proactively source open positions.

• Serve as the escalation point for local service delivery and operation issues.

• Partner directly with end-users and HRBP’s to discuss department staffing needs.

• Work closely with secondary supplier base to fill orders and onboard subcontractors.

• Customer Retention Management: Collect, analyze and report data for QBR’s with members of

HR & Procurement senior leadership. Conduct needs analysis, participate in end-user meetings

and monitor compliance for customer requirements (e.g. contract/Statement of Work).

• Service Delivery Management: meeting/exceeding satisfactory performance, filled order

percentage, and order completion.

• Track attendance issues, and counsel contractors on all work related matters.

• Manage all employee payroll, unemployment, workers compensation and benefits issues.

Vendor Management Specialist, Onsite at Motorola (February 2008 – October 2009)

Directly responsible for managing complete Direct Labor space at two IL locations in a vendor-neutral

contingent workforce outsourcing program.

• Managed the procurement process for nearly 550 contractors on a quarterly basis.

• Responsible for as much as $2.5M in quarterly PO’s.

• Managed the requisition process using Click Commerce to create, broadcast, open and fill new

orders.

• Managed all contractor on and off-boarding.

• Helped facilitate cost savings by implementing a universal (all shifts, all locations) bill rate (DL

only).

• Met with senior leadership on a weekly basis to ensure accurate headcount, quality and

productivity.

• Tracked and reported supplier/diversity supplier spend.

• Tracked and reported turnover broken down by reason and agency.

• Effectively developed an SOP for new VMS to refer to when working on the DL space.

Senior Staffing Supervisor, Onsite at Baxter Healthcare (September 2006 – February 2008)

Directly responsible for staffing and managing 300 temporary employees in two different locations.

• Responsible for full life cycle recruitment process.

• Initiate contact with multiple vendors to request assistance with technical positions when needed.

• Manage screening, interviewing, background and orientation process of new hires.

• Constant customer interface from Director level on down, to ensure complete customer

satisfaction.

• Responsible for all employee issues: payroll, unemployment, workers compensation, benefits.

October 2004 – May 2006

SRI, Systems Research, Inc

Sr. Recruiter, Account Manager

Directly responsible for new business development, developing and managing a diverse candidate pool,

and providing full life-cycle recruiting to dozens of key Fortune 500 client accounts.

• Recruited for Auto, Food, and Pharma manufacturing industry on positions for IT, Operations,

Engineering, Six Sigma Black Belts, HR, Supply Chain and Accounting and Finance.

• Negotiated contractual agreements with clients and vendors regarding recruiting fees and salary.

• Prepared and negotiated job offers, worked with client to coordinate relocation assistance.

July 1999 – April 2003

LTD Commodities, LLC

Department Trainer, Credit and Collections Department

Directly responsible for the orientation, training, and monitoring of all new employees.

• Designed, developed and wrote a department training manual to include both inbound and

outbound collections using MOSAIX auto dialer.

• Trained up to 10 employees at a time via lecture, book and computer exercises and a competency

review.

September 1994 – September 1997

United States Army

Specialist, E-4 Combat Engineer, 14th Engineering Battalion, Ft. Lewis, WA.

Education and Professional Development

Master of Education, EPOL, Human Resource Development

University of Illinois, Champaign-Urbana, IL. (In Progress)

Bachelor of Arts, Human Resource Management

De Paul University, Chicago, IL.

P HR (sitting for exam in June, 2013)

Member, Society of Human Resource Management (SHRM) Since 2010

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