Customer Service Sales Representative

Kristen Ramos

***** ****** ***

Alta Loma, CA ***01

Home – (909) -941-1660

Cell – (951) -906-1601

Objective:

To obtain a position with a stable company that elects to utilize my skills and experience for the

benefit of their organization as well as advancing my career over the long term.

Employment:

Torco International July 2011-Present

Accounts Payable/Accounts Receivable

• Main switchboard

• Order Entry

• In charge of all mail

• Maintained Petty Cash

• Prepared weekly and monthly reports

• Invoiced daily (50-100 customers)

• Negotiated and obtained freight quotes

• Entered and coded accounts payable

• Deposited checks

US Tile Co. November 2006-October 2010

Collections Specialist

• Billed 100 customers daily

• Made collection calls and oversaw 250+ customers

• Prepared and analyzed daily and monthly reports (Aging, DSO, and GL)

• Maintained a DSO of 19 to 22 days

• Cash applications

• Prepared month end closings

• Sent out weekly and monthly statements to outstanding customers

• Collected information for and maintained credit applications (Dunn & Bradstreet )

• Went to the bank to make deposits as well as get petty cash

• Attended an Excel, Collections Law & Negotiations Seminar to enhance skills

• Responsible for ordering office supplies

Accounts Payable

• Reviewed invoices and check requests

• Sorted and matched invoices

• Set invoices up for payment with GL code

• Monitored accounts to ensure payments are up to date

• Resolved invoice discrepancies

• Maintained vendor and PO files

Fox Transportation, Rancho Cucamonga, CA January 2001- May2006

Assistant Accounting Clerk

• Posted checks

• Made collection calls

• Data entry

Payroll Assistant/ Human Resources

• Verified and calculated time cards

• Maintained payroll spreadsheets on MS Excel

• Printed and distributed settlements accordingly

• Maintained driver/contractor files to be in accordance with DOT requirements

• Data entry of daily trip information

Receptionist / Billing Clerk

• Answered over 35 lines

• Opened and distributed mail

• Handled all Fed-Ex, DHL, and UPS outgoing mail

• Maintained and invoiced 4 of the largest customers for the company 300-500 invoices

weekly

Mervyn’s, Rancho Cucamonga May 2005-August 2005

Sales Representative

• Customer Service

• Recovery Team

• Cash Register Experience

• Replenished stock as needed

Education

Rancho Cucamonga High School Graduate

Attending Mt. SAC to complete an Associates Degree

Trained on Accounting Programs

References and Salary History:

Available upon request

Contact this candidate