Manager High School

Robert A. Williams

*** ******* **** **, *************, Georgia 31061

Home: 478-***-**** - Cell: 478-***-**** : ****************@*****.***

Executive Summary

General Manager -level manager with 6 years of managerial experience. Strong strategic-planning and people -

management skills.

Core Qualifications

• Excellent people skills • Inventory control

• Staff development/training • Client account management

• Employee scheduling • Management collaboration

Professional Experience

General Manager

December 2011 t o Current

HomeSmart Furniture Store – M illedgeville, G eorgia

As the General Manager of HomeSmart,I am responsible for higher level planning,Oversee activities directly

related to making products or providing services, Direct and coordinate activities of businesses or departments

concerned with the production, pricing, sales, or distribution of products, review financial statements, sales and

a ctivity reports, and other performance data to measure productivity and goal achievement and to determine

areas needing cost reduction and program improvement, Manage staff, preparing work schedules and assigning

s pecific duties, Direct and coordinate organization's financial and budget activities to fund operations, maximize

investments, and increase efficiency.

Store Manager

December 2004 t o D ecember 2011

Southern Homes Rentals Furniture Store-Rent to Own – M illedgeville, G eorgia

Being the Store Manager of Southern Home Rentals, my duties were Sales and “bottom -line ” profits of the

store,Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments,

Maintain, encourage and possess “ownership mentality ”.

D evelop and implement employee performance evaluations and improvement plans.Effectively manage

e mployee turnover, Provide a positive working environment and handle employee issues appropriately and in a

timely manner,Resolve customer problems or complaints by determining optimal solutions. Ensure interior and

e xterior of store is maintained to company standards.Utilize labor management tools, including effective

s cheduling, to maximize productivity, profitability and margins.

Store Manager

October 2010 t o N ovember 2011

First American Title Leaning Title Pawn(inside Southern Home Rentals) – M illedgeville, G eorgia

Work closely with loan production officers to promote communication, and to ensure quality service delivery

throughout the tile pawn, as well as with external customers. Conduct periodic loan operations meetings to

discuss improvements and resolve issues, Develop and maintain work flows for all stages of document preparation,

c losing, file documentation, and collateral management. Ensure optimum staff levels for each stage.

Direct loan input (system boarding) and verification procedures for all loans.Ensure proper segregation of

duties.

Oversee loan file structure and documentation processing procedures.

Account Manager

February 2004 t o D ecember 2004

Rent A Center Rent to Own Furniture Store – M illedgeville, G eorgia

Establishes and develops long-term relationships, while also servicing existing accounts, identifies new accounts

and put together the files for those accounts,initiating communication with decision makers to assess their needs

and sell the company's products or services. presents his company to prospective, new and existing clients.

independently and successfully negotiates and closes deals.

Education

Georgia Military College 2 001

Milledgeville, G eorgia, United States

General Studies

After graduating from Baldwin High School, in the year of 1998, I went to continue my education at Georgia

Military College where I was pursuing a degree in General Studies.

Baldwin High School 1 998

Milledgeville, G eorgia, United States

(College Preportory)Business/Marketing

High School Diploma

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