Objective:
To work in a challenging and professional organization, which honors
integrity, professionalism, hard work ethic and will offer growth, while
benefiting from my accomplished administrative and management skills.
Professional Management Skills:
Highly organized, Detail oriented, 100% follow through, Time Management,
Program Management; Successful while working on Cross-Functional Teams,
Build & track project timelines, Display professional candor, and
Culturally competent. While working with others, I am respectful,
dependable and committed to excellence.
Software Skills:
MS Word, MS Excel, Power Point, Microsoft Outlook, Lotus Notes, Novell,
Pacs, LTC, AS400, Genifax, Outlook, Ten-key by touch, Word Perfect, Quattro
Pro, Adobe Acrobat, PC Law, Abacus & Typing Certificate 75wpm, ProServe
Legal Software
Education:
December 2008 University of Phoenix, Fremont, CA
BS Business Management Degree
May 2003 Evergreen Valley College, San Jose, CA AA
Degree
June 1997 Independence High school, San Jose CA Diploma
Experience:
Kaiser Permanente, Oakland, CA through Rose International June 2012 -
August 2012
Executive Administrative Assistant II
. Office of the CFO - National Medicare Finance
. Supported CFO, VP and EVP
Applied Materials, Santa Clara, CA through Adecco USA, Inc. May 2011 -
June 2012
Executive Administrative Assistant
. Office of the Corporate CTO - Support 10 Direct Reports & CTO Staff
65+
. Corporate Chief Technology Officer (CTO) - Back up support
. Corporate VP/General Mgr. of: Global Corporate Affairs, Marketing,
Corporate Strategy, Economy & AV
Administrative Responsibilities: Administrative Project Management:
Provide high level of executive interface Mini Environment Global
Contest - Develop program timeline, Communications, Management,
Heavy calendaring Logistics, Award disbursement,
Build ACN site, Data analysis/storage
Maintain expense reports
Book internal and external travel Diversity Day - Develop
communications engagement plan, Survey, Core team member,
Setup interviews Organize volunteer efforts, Organize
awards luncheon, Create employee recognition certificates
Project management
Prepare presentations Executive Events - All hands, Offsite,
Workshops, Luncheons, Fundraisers & Seminars
Set up meetings
S&R Services, San Bruno, CA July 2010 - February 2011
Legal Services - Operations Manager
. Manage daily operations, staff of six.
. Restructured business processes, daily operations, positions and
operational business flow
. Arrange and hold client meetings; Conduct new hire orientation and
prepare new hire packets
. Other Business Responsibilities: A/R, Billing, Collections, Invoicing and
Ran monthly statements, Marketing, Develop service bids &
Create Business proposals
Aboingo Services, San Jose, CA December 2006 - April
2010
Legal Services - Office Manager / Customer Service Manager / HR
. Manage daily operations, staff of 12.
. Developed, maintained and carried out HR and Office policies and
procedures.
. Conduct and develop training procedures, while motivating and mentoring
fellow staff.
. Knowledge and familiarity with Small Claims, Civil, Bankruptcy, Workers'
Compensation and Family Law.
. Completion of Work Requests Such as: Earnings Withholding Orders, Service
of Process Requests, Court Filings, Court Research, Skip Tracing, Out of
State Requests, Inbound & Outbound, Postal Searches, Research, Process
Serving & Stakeouts.
Moran Law Group, Mt. View, CA November 2004 - November
2006
Bankruptcy Law - Legal Assistant/Paralegal
. Discuss & Review Questionnaire, Bills, IRS & FTB documents, creditor
correspondence, budget and legal documents with client.
. Analyze creditor information to determine type of debt, draft creditor
schedules and obtain accurate noticing addresses.
. Review client income; work on client budget and projected living expenses
for appropriate schedules in petition.
. Prepare multiple correspondences for clients, trustees, chambers,
opposing counsel, and creditor agencies.
. Prepare debtor(s) Chapter 7, & 13 Petitions, file maintenance.
. Draft pleadings, electronically file pleadings upload orders and log
relevant matters for billing.
Compex Legal Services, Inc., San Jose, CA October 2003 -
October 2004
Legal Services - Sr. Customer Service Representative
. Excellent Customer Service: Introduction to services, Pricing, Sales,
& Handle service request from start to finish
. Duties: Thorough review of documents, prioritization, disbursement,
extensive data entry, completion and coordination of service, document
preparation of Federal & Civil Subpoenas as well as relevant knowledge
of subpoena(s), Proofing, Billing and Closing completed files,
including: Vendor invoicing / Customer re-bill/credit.
. Services for Federal & Civil Courts: Court Research, Filings, Skip
Traces, Postal Searches, Out of State Commissions, Process of Service
and Small Claims.
. Efficiency: Ran and reviewed daily reports for Vendors and clients to
effectuate timely service and fulfill goals.