Customer Service Sales

Angelica Romero

**** ******** ****

San Diego, CA 92117

E-Mail: ab82dx@r.postjobfree.com

Cell: 619-***-****

PROFILE:

Results oriented, dedicated professional, highly motivated

self-starter, and decision-maker.

Ability to work in a fast-paced environment under tight

deadlines with a high degree of accuracy

Superior Sales Experience.

Bilingual (English/Spanish)

Excellent verbal and written communications with strong

interpersonal skills at all levels.

Proven managerial skills, motivating, training, coaching,

and new-hire recruitment.

Strong knowledge of Microsoft Outlook, word, excel, and

powerpoint.

Able to work independently and as part of a team.

Detailed oriented.

Excellent customer service skills, with an advanced

understanding of customer relationship building.

Notary Public.

EXPERIENCE:

North American Directory Services, San Diego,

CA

2012-Present Account Executive/ Outside

Sales

Manage existing current customer relationships.

Generate new accounts.

Report sales stats and forecast revenue

Travele 85-90% of the time to needed territories.

Submit all required documentation and reports to corporate

office.

Independent Contractor, California/Arizona

2008-2011 Per Diem Consultant ESL/EFL

Generated leads at all college, private language schools, and

adult education at book fairs as requested by my manager.

Presented all Heinle ESL technology products to college,

private language schools, and adult education.

Managed and passed on all leads generated at events.

Assisted in territory revenue sales increases from 2006-

2009.

Qualcomm Inc., San Diego, CA

2011-2012 Executive Assistant

Supported on-going departmental projects.

Tracked and maintained project files, timetables and

correspondences regularly.

Arranged and coordinated project activities.

Supported the VP's of the department in any way needed.

Processed and managed all expense reports, and department

budget reports.

MD7, San Diego, CA

2009-2011 Executive Assistant

Created and maintained database spreadsheet files and

reports.

Processed and prepared lease contracts with a high degree

of accuracy.

Worked with title in assuring all necessary title work was

completed and checked.

Reviewed current leases and compared data for

deficiencies.

Performed various administrative tasks, assisted with

Spanish speaking projects.

Assisted with Spanish speaking projects.

Wells Fargo Home Equity, Carlsbad, CA

2006-2008 Senior Account Specialist/Account

Executive

Generated and submitted monthly forecast and account

status reports to senior management.

Managed the No Cost Program to assure smooth transaction

for brokers.

Efficiently and actively educated brokers on the No Cost

Program.

Coordinated calendars, meetings and conference calls.

Assisted in spot training new employees.

Assisted with Spanish speaking customers.

Homeland Financial, Fresno, CA

2003-2006 Processing Supervisor

Managed the Processing Department.

Trained Loan Officers to increase productivity.

Interviewed and highered help as needed

Analyze the customers’ needs and offer solutions In order to

satisfy individual requirements.

Worked with Title Reps and Account Executives on a daily

basis.

REFERENCES PROVIDED UPON REQUEST

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