Mitch Wiegand

**** ******* **

Cleveland, OH 44106

216-***-****

ab825b@r.postjobfree.com

Objective

To obtain work in a tough and challenging environment in which I can

utilize my skills and experience as well as maintain the goal of providing

excellent customer service.

Professional Skills

Organization, filing, and record keeping.

Word, excel, and basic computer knowledge.

Management of employees and good communication.

Excellent in problem solving.

Creative Thinking, writing, and public speaking.

Handling of objections and rejection.

High energy and customer driven.

Developing new clients, maintaining and upgrading relationships with

existing clients.

Customer needs assessments and sales presentations.

Up to date on new products, technology, and competition.

Education

Lakeland Community College 2000-2003

Kirtland, Ohio

- Associate of Liberal Arts

- Classes in business management and sales.

Work Experience

Motorcars Toyota March 2005 - Oct. 2012

Cleveland Heights, Ohio

Rental Fleet Manager :

* Promoted from sales to Rental Fleet Manager in 2009

* Provide customers with alternate transportation.

* In three months returned Rental Department back to profitability.

* Brought in new business previously being lost to competition.

* Attended at least three sales seminars per year.

* Organize files, accounting, placing orders, and accurate record

keeping.

* Maintain a rental fleet of more than seventy vehicles.

* Manage and train a team of employees on the importance of customer

service

* Prior to Management, four years sales experience.

1 year of internet sales management and lease retention

manager.

2 years lease return and retention.

Classic Ford and Mercury 2002 - March 2005

Chardon, Ohio

Sales Representative :

* Promoted from auto detailing to sales in 2003.

* Created sales demonstrations and presentations.

* Provided excellent customer service to assure complete satisfaction.

* Assuring all customers are delivered their new vehicle clean and in a

timely matter.

* Handled all types of customers with many different needs.

* Creating new customers through referrals, advertising, and cold

calling.

* Received a trip to Las Vegas for sales contest in 2004.

* Attended Ford sales seminars and motivational speeches at least

twice per year.

Contact this candidate