Customer Service Administrative Assistant
Resume:
Carrie M. Rittner
Jacksonville, Florida 32205
Home Phone 904-***-****
Objective:
Looking to gain a challenging career opportunity with career advancement
opportunities
Qualifications:
Work experience includes various positions
of responsibility
Customer Service skills and switchboard
operations
Reliable and dependable
High energy level quick learner
Education:
1997- 2000 Graduated from Nathan Bedford Forrest High School
2008-2012 CITI Bank Credit Cards
14000 Citcards way
Jacksonville, Fl 32258
Customer Relation Team :
Answer call from customers
Answered account Manger question
Helped out my Peers with any Question
Was look to as the go to for issue on accounts
Helped on training and couching with
new members of the team
Took tough calls
Processed a daily Audit for Follow up
on accounts
Customers Service:
Answer calls from customers
Offer Valuable products and services
Helped with bill related questions
2005-2007 Jackson Hewitt Tax Service
7200 Normandy Boulevard Suite 6
Jacksonville, Florida 32205
Tax prepare:
Preparing customers tax returns
Answer the phone and helping
clients
Filing returns in order
Solving tax problems or finding the
answers to their Questions
Taking a 12week course to prepare
for the Tax Season
90 days in 2006 Oasis at South East Toyota
8040 Bayberry Rd
Jacksonville, Florida 32256
* Great reference *
Administrative Assistant:
Prepared Payroll
Keep the Employee Records up to
date
Trailer reloads for all the bins
that need shipping back
Orientation for all new employees
on their first day
2000-2003
Southern Wine and Spirits
6867 Stuart Lane South
Jacksonville, Florida 32254
Various responsibilities and duties
in following areas:
Customer Service and Data Entry:
Talking with customers and taking
phone orders
Entering customer information and
orders into computer
Editing merchandise credits reports
for accuracy
Handling returns merchandise pickup
according to state guideline
Handling complaints and helping to
solve the problem
Switchboard Operator:
Handling all the company's incoming
calls
Distributing incoming mail to all
departments
Sorting and Alphabetizing Invoices
Mail-room and File Clerk:
Processing out going mail
Filing and other miscellaneous
office duties
Contact this candidate