Sales Manager

JAMES THOMAS MAGUIRE

** ***** **** ******** **, Ridgefield, CT 06877

**************@*****.*** 203-***-****

Financial Industry Operations Executive with expertise in process flows,

line management and risk reduction

. Success in designing and managing complex cross-functional projects for

commodities and treasury operations.

. Communications skills: Drive communications flow across departments .

Present business cases to senior management . Train on-site / remote

staff . Lead teams . Manage offshore vendors.

. Analytical abilities: Discern drivers of process improvement / translate

them into business requirements . Document workflows . Create benchmarks

. Identify meaningful tracking metrics.

. Skilled in managing line workers with daily responsibilities in

contracts, settlements, banking and corporate treasury.

Kreative Marketing Management, Ridgefield, CT

May, 2012-

Consulting on all aspects of a small marketing firm. Work includes field

audits, logistics management and budgeting.

Morgan Stanley, Purchase, NY 1997 - 2012

COMMODITIES OPERATIONS 2005 - 2012

VP (2009 - 2012); Senior Manager (2005 - 2009).

Managed daily processes for Operations that included: contract management

for physical and financial oil as well as natural gas, banking

responsibilities, reference data, new account setup, SOX compliance,

project management (Six Sigma/Lean), budgeting and recruitment for

Operations and Commodities.

Led a physical oil team which varied from 9 to 17 full-time employees and

supervised remote teams as commodities functions were outsourced to India

starting in 2010.

Handled banking responsibilities for a 6 man team that included wire

transactions, escalation of breaks, suspense management and breaks to the

trial balance/general ledger.

Directed monthly physical oil terminal reconciliation process of 800+

tanks. This included segregated and in transit physical oil inventory with

an approximate value of $5 billion dollars.

. Managed contract and settlement teams that focused predominantly on

physical and financial oil and natural gas related products. Physical

contracts team handled about 2,000 contracts a month while financial

teams did over 4,000. The contract teams were responsible for contract

creation, electronic or manual matching with counterparts and brokers,

escalation of issues to management and trading desks, tracking aged items

and settlement of contracts.

. Responsible for managing a banking team who sent/received over 1500

transactions a day. Payments included counterparty, vendor, state and

federal tax payments using ACH, SWIFT, Fed wire or check. Duties also

included coordination of daily funding needs with corporate treasury and

communication with agent banks for balances and account discrepancies.

. Created a new terminal reconciliation process that mitigated risk,

reduced errors and boosted efficiency. Tapped by MD in 2005 to overhaul

reconciliations after rapid growth of 500%+ in monthly transactions.

. Analyzed work flow of existing resource-heavy process which involved

25+ people. Identified an internal platform that could be adapted into

a reconciliation tool. With input from users and management in

Commodities, Operations, Risk, Controllers and IT, developed formal

business requirements for new tool.

. Slashed incidence of P&L misstatements. Increased transparency for

management through tool's reporting functions. Reduced risk by

building multiple layers of security into tool.

. Led offshore transition of the reconciliation process in 2010 - 2011.

Supervised training of teams in New York and in India. Developed and

documented BRD for external vendor. Offshoring saved $500+K per year.

. Project-managed various new applications and processes for Operations

including: Intelliadaptor role out for physical inventory tracking, SAFE

payment and receipts tracking for banking, RITA - Risk incident tracking

for Risk, migration to new contract tool, IDEFT payment process upgrade -

taking payments out of our risk system, upgrading our document retention

and management tool with a fax based storage system called Catalyst.

Responsibilities for most of these major projects included writing the

BRD, creating test scripts, helping with UAT, sending meeting notes,

creation of training manuals, roll out and performance tracking and final

process/application adjustments.

. Drove compliance with Sarbanes-Oxley process. Responsible for

coordinating responses and escalating issues to senior staff members for

the global physical commodity contracts and banking teams.

. Reviewed and signed off on the monthly brokerage and clearing payments

for Commodities. This responsibility included matching brokerage

confirmations to trades, working with Traders to amend trades when

appropriate and working with BU management and Controllers to reduce

costs and reverse inappropriate accruals. Included in this process were

payments to major vendors like ICE and E-Confirm.

. Responsible for updating and maintaining reference data used for physical

oil trades and inventory valuations.

. Handled Dodd-Frank responsibilities for creating clarity around physical

storage leases and subleases.

. Oversaw an operational overhaul that cut processing time for physical

contracts by 30%. Identified and executed a migration to a more automated

platform for contracts. This process improvement successfully supported a

75% volume increase in contracts from 2008 - 2011 with no additional

headcount.

. Hired 60+ college graduates for Commodities Operations. Created training

plans for team members to execute. I was also involved in the lateral

recruiting process for experienced professionals.

. Wrote procedure documents for all physical oil related products for

Operations. This document was given to the Federal Reserve so they could

better understand trade flows and risks related to physical oil trading.

This document was over 110 pages long and explained the process from

account opening to trade settlement.

CORPORATE TREASURY 1997 - 2005

Manager (2001 - 2005); Associate (1999 - 2001); Cash Funding and

Forecasting (CFF).

Analyst (1997 - 1999), Cash Disbursements.

At CFF, oversaw daily and projected liquidity needs for the firm.

Communicated with the funding desk on balances and bank account activity.

Managed the external daily funding requirements for Syndicate day loans.

Led a team of 6 who funded the global USD bank accounts for North America,

Europe and Asia. Prepared daily cash requirements forecast and usage report

for funding desk. This forecast helped drive the average daily funding

balance from 20-30 billion dollars a day to under 5 billion.

. Defined and executed Sarbanes-Oxley compliance project for Corporate

Treasury Operations.

. Collaborated with Morgan Stanley's Funding Desk on prioritizing new

products to maximize returns. Analyzed scope and type of operational

processes needed to introduce products.

. Worked closely with Controllers to agree on the 15c3-3 lockup amounts for

customer safekeeping.

. Responsible for documenting and signing off on monthly balances for over

100 firm accounts each month.

. Cross-trained and directed 15 Corporate Treasury staff on funding

domestic and international accounts.

. Involved in structuring payments across various international accounts to

ensure adherence to local tax laws which minimized the cost of doing

business in many countries.

. Responsible for managing the customer and firm suspense accounts.

In Cash Disbursements I worked to ensure that outbound customer and firm

payments were made in an effective manner. The group worked closely with

the banks and the Syndicates department to ensure all funding and payments

were timely.

. Validated outbound payments to ensure that the payments were OFAC

compliant. Payments were systemically screened to ensure correct wiring

instructions, account number etc. were used. Incoming funds were also

applied to accounts. A new receipts process was created to remove the

possibility of Operations miss-applying funds manually.

. Coordinated daily balances at agent banks to ensure money was available

each day for payments to be released.

EARLY FINANCIAL and SALES INDUSTRY EXPERIENCE

Financial:

Merrill Lynch, New York, NY. 1993 - 1994. Stockbroker with Series 7 and

Series 65 certification.

Refco Securities, New York NY. 1989 - 1990. Securities Clerk. Cleared

stocks, bonds, options and foreign currencies.

Sales:

Isaly Klondike, New York and Florida. 1991 - 1993. Sales manager ($12M

territory). Beat sales goals by 10%. Responsible for a four state sales

territory (Florida, Georgia, Alabama and Mississippi). Responsibilities

included prospecting for new accounts and making presentations to frozen

food category managers at major food chains. Created budget and sales

projections that included expected slotting/re-slotting and advertising

costs.

The Southland Corporation (7-11 stores). 1995 - 1997. Territory manager

creating budgets and sales projections for 8 franchisees. Stores attained

an 8% year over year sales increase and ensured all signage was displayed.

EDUCATION and TECHNOLOGY PORTFOLIO

Saint Bonaventure University, Olean, NY. B.S., Business Management, 1988.

Technology skills:

Triple Point/Tempest, Intellimatch, eConfirm, Transport4 (Colonial,

Buckeye, Enterprise, Lone Star and Plantation pipelines) Microsoft Office

Suite (Word, Excel, PowerPoint, Sharepoint, Visio, MSProject)

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