Customer Service Office

Objective

To obtain a business office position with an expanding company, strong

interest in pursuing professional development opportunities, including

specialized training and licensure in the organization's growth areas as

well to exercise my skills, and experience to the fullest of my knowledge.

Skills Summary

Office Skills Soft Skills

Microsoft Office Reliable

Calendaring Listening

Front Desk Reception Multi-tasking

Phone Etiquette Bilingual (Spanish and

Filing English)

Typing Verbal/Written

Basic Accounting communication

Adaptable

Organized

Strong Work Ethic

Education

UEI College - Ontario, CA (Sept. 2011 to July 2012)

Business Office Administration Diploma

Professional Experience

Staffmark staffing agengy ( ontario, CA ( July 2012

Customer Service

o Filing (Cabinet Applications)

o Customer Service

o Recruiting

o Over the phone scheduling

o Application review (I-9 Forms, W-2 Forms)

o Assists customers with solutions to questions and concerns

los angeles county fair (fairplex) ( pomona, CA ( 2012

Lead (Waste Management)

o Supervise large group of people (About 30 people)

o Maintaining designated area clean

o Reported discrepancies with clock out times

Mojave foods ( commerce, CA ( 2008 - 2011

Shipping Clerk

o Had a "thick skin" and was able to handle complains and unpleasant

customers.

( Dispatch (local drivers)

( Prepared bills of lading for outbound shipments (local and out of

state)

( Customer Service

( Strong detail orientation and communication / listening skills

o Schedule appointments over the phone and via e-mail for pick-ups and

deliveries

References

References Furnish Upon Request

Contact this candidate