Customer Service Data Entry
Resume:
R OANNA HARR IS
Glendora, CA 91741
Cell: 626-***-****
Home: 626-***-****
Email: RJ H566 @aol.com
Objective
To secure rewarding full time employment that will give me the opportunity to contribute to
a team utilizing my extensive office and customers service experience.
Education
Citrus College Accounting Certificate
G lendora High School diploma
Skills
• Strong communication and customer service skills
• Team leader in coordinating with other employees and departments.
• Able to multi task with excellent time management and organizational skills.
• Analytical in problem solving and self-motivated.
• Proficient in MS Excel, Word, Outlook and 10 key.
E mployer
Citrus Valley Health Partners 1992 to November 2012
Accountant Assistant / Office Support –August 2003 to November
2012
Responsibilities:
• Oversee and support daily office operations including:
o Medical Records
o Data entry
o F ront desk multi-line phone
o Physician order compliance follow-up
o Pre billing audit processes.
• Schedule meetings for Supervisor
• Maintain computer and cell phone inventory
• Create/update and implement office work processes and procedures
• Ar range and coordinate request for Plant Operations and IT
department’s services.
• Update and data enter patient charges in computer and Excel.
• Daily closing of patient billing
• Compile, and report monthly financial statistics
• Compile data and submit Annual State Report
• Code cost centers to Accounts Payable invoices
• Resolve all vender Accounts Payable questions and concerns
• Process bank deposits
• Maintain office Petty Cash funds
• Correct clinical errors affecting patient charges
• Investigate and resolve problems regarding compliance issues for
b illing
D ata Ret r ieval Analysis December 1999 to August 2003
Responsibilities:
• Daily closing of patient billing
• Compile and report monthly financial statistics.
• Physician Order compliance follow-up
• Data entry of daily charges
• Data entry of Medicare required information
• Relieve Front desk receptionist for breaks
Data Ent ry Clerk June 1999 to December 1999
Responsibilities:
• Data entry OASIS clinical information for submission to Medicare
• Data entry of daily charges
• Physician Orders compliance follow-up
• Relieve Front desk receptionist for lunch and breaks
H ome Health Aide 1992-1999
Foothill Presbyterian Home Health (Merged with Cit rus Valley Hospice and Home
Health 1999)
Responsibilities:
• Provide Patient personal Care
• Clinical documentation.
References
G lenn Fortich
M anager of Finance and IS
Meryl Wren R.N.
PI QR Coordinator
Pam Hughes RN
D irector of Nursing
Contact this candidate