Quality Assurance Sales
Resume:
Magdala Homegar
Lauderdale Lakes Fl, 33309
*************@*****.***
Objective: To become a Education Administrator.
EDUCATION:
*/**** -******* ******* ********* College
Coconut Creek, Florida
Major: Psychology
8/2004-5/2008 Boyd Anderson High School
Lauderdale lakes, Florida
Received High School Diploma
EXPERIENCE:
3/2012-Present Pure bred breeders (Puppy company)
Cooper city Florida
I am working as a receptionis I send out emails to our
clients while researching
information to get new leads and recruiting breeders all
the while answering all the calls that que in. I work
on site edits, making corrections to the ads that we
post online
10/2011-3/2012 Convergys
Tamarac, Florida
I Worked as a sales rep agent selling
wireless cell packages, cable, home phone and internet
packages. I then was promoted to Command post where I directed
call gates to over 2000 employees. I sent off status updates to our
corporate in other countries. I monitored our agents
calls and was also in charge of scheduling and time sheets. I
scheduled trainings and worked with our operational managers
as well as our executives branches. As a command post worker, It was also
my job to answer calls and direct them to where they
needed to go.
3/2011-9/2011 Saveology.com
Fort Lauderdale, Florida
I worked as a sales rep selling cable packages and trying
to upscale packages. We sold cable, internet, and home
phone. As a sales rep, I also provided the customer with ADT
information in hopes of our ADT selling them
6/2008-1/2010 Interactive Response Technologies
Fort Lauderdale, Florida
Telesales, customer contact programs and call center services, including
inbound and outbound voice, email and live agent chat services. I worked as
a team lead and a Q.A. (Quality Assurance). I worked to create strategic
partnerships; developing and delivering customized programs that achieve
results. I also trained large groups for our upcoming products
9/2004 - 5/2008 Craftmatic Adjustable Beds
Pompano Beach, Florida
Duties included outbound calling with hot and cold lead customers; filing;
Xeroxing and other duties as assigned. I worked as a receptionist and I
also ran credit checks to provide affordable payments plans for customers.
I assigned areas to cover to our drivers and team. I then began training
for the new upcoming positions in our company
SKILLS
Microsoft Word and Excel literate. WPM: 52, I am very ambitious, great team
player as well as getting things done by myself. I am and can be a GREAT
idealist. I can distribute a lot to the company that I work for.
REFRENCES
Available upon request
Contact this candidate