Sales Manager
Resume:
JOHN RICHARD NANFELDT
Innerhill Lane
*********@***.***
www.linkedin.com/in/johnnanfeldt Aberdeen, NJ
07747
PROFILE: VICE PRESIDENT / CTO / DIRECTOR
Executive Leader Global Software Delivery Business Partner
Executive team contributor offering more than 20 years' experience
providing leadership, economically leveraging technology, and providing
strategic direction for advances that align capabilities with
organizational objectives. Built multiple innovative offshore IT delivery
teams to enhance the customer/user experience.
Strong technical background managing technical teams, as well as designing
and developing effective systems.
Entrepreneurial spirit, natural communicator, and logical thinker noted for
invigorating business offerings with technical solutions, global planning,
and infrastructure that supports diverse environments.
Forward-thinking leadership in technology development and team management,
creating progressive services resulting in product and solution excellence.
Impressive ability to manage priorities and deliver solutions while
managing costs, increasing revenue streams, and producing high-quality
results.
Profit & Loss Startups & Turnarounds Joint Ventures Business & Product
Development
ISO Quality Technical Solutions Risk Management Client Relations Team
Building
EXPERIENCE
KNOWLEDGEPOINT 360 GROUP, LLC
Director, Software Development (2009-2012)
Selected to lead and deliver technology solutions for key projects. Ensured
successful implementation of technology projects and integrations. Provided
leadership and direction for technical teams by ensuring alignment of
organizational goals and resources.
Managed $3 million budget that supported technical product roadmap
initiatives including resources, platform modules, and applications,
resulting in continuously robust solution deliveries.
Secured more than $10 million in revenue by originating and implementing
pioneering solutions for accounts.
Actively partnered with internal departments to support business systems by
providing business-value services, products, and solutions for clients. For
example, provided direct web and mobile application software solutions for
clients such as Genentech, Lilly, and ViiV Healthcare.
Effectively managed more than 50 contributors including project managers,
developers, business analysts, QA analysts, UAT personnel, infrastructure
engineers and more than 40 offshore personnel through clear project
direction and overseeing goals and milestones.
Reduced costs by building offshore teams to support business objectives,
ensuring quality and the ability to meet aggressive delivery timelines.
Established and administered processes and controls for proprietary
platforms to ensure high-quality product and solution delivery under budget
and on schedule.
Performed quality metrics during each phase of the projects to guarantee
projected results.
Implemented and consolidated infrastructure to reduce cost and provide
enhanced SLAs. For example, applied F5 load-balanced web and application
servers, SQL servers for transactional data, and reporting servers.
Contributed to sales efforts, including those to top-10 pharmaceutical
targets, by providing customized presentations, completing RFPs, master
service agreements, and statements of work.
Developed a speaker portal allowing Physician's World and speakers to
coordinate and participate in training, honorarium processing, and
payments, resulting in streamlined processes, reduced paperwork, and fewer
errors.
Created mobile web application that provided field availability to
applications for sales representatives.
Developed CMS sites to enable medical information to be viewed, commented
on, and updated by healthcare professionals and clients.
CMS sites leveraged SEO to drive click through ads for additional revenue
streams.
Provided entrepreneurial insights and options to streamline business
operations and increase revenues.
MARKETRX / COGNIZANT TECHNOLOGY SOLUTIONS, INC.
Director (2002-2009)
Hired to establish and grow products and solutions through application of
product, project, and development management disciplines ensuring project
quality and timely delivery of solutions. Built strong working
relationships across the organization that supported projects and business
initiatives. Provided cost-effective technology solutions to meet client
challenges.
Reduced sales travel costs and enabled efficiencies for clients by building
an online collaborative sales territory alignment tool, including mapping
and analytics, resulting in cohesive sales activities and reduced in-person
sales meetings.
Enhanced, streamlined, and reduced costs by leveraging BI Technologies for
interactive reporting and data mining.
Managed vendor relationships safeguarding product delivery in a timely and
cost-effective manner.
Created web applications for optimization of sales force call plans by
allowing manipulation of call plans on collaborative platform.
Orchestrated software solution development by implementing processes and
ensuring quality, resulting in clients such as Pfizer, Astra-Zeneca, BMS,
Novartis, and Johnson & Johnson.
Managed $7 million technical budget to maintain resources and timely
project results.
Contributed to sales efforts, including those to top-10 pharmaceutical
targets, by providing customized presentations, completing RFPs, master
service agreements, and statements of work.
Reduced production costs by implementing and building an effective offshore
development team in India.
Developed products for proprietary platforms allowing rapid implementations
and developing internal applications such as time sheets, bug tracker, help
desk, and new project templates to met customer needs and expanded product
offerings.
Created web and thick solutions using Microsoft technologies such as
VB.NET, ASP. NET.
Effectively managed technical team of 8 and an offshore team of more than
40, resulting in technical support to meet business objectives.
Supervised mapping projects using ESRI's, ArcIMS, and ArcSDE and web
solutions that were network load balanced to meet diverse client's needs.
Provided entrepreneurial insights and options to streamline business
operations and increase revenues.
CapitalIQ Company
Development Manager (2001)
Joined management team to build the Corporation Financial Research web
application including live feeds to power the website, establish and
implement standards and processes. Provided direction and business
strategies that supported organizational objectives. Made effective use of
available technology, tools, and staff.
Supported investment banking product with COM+, ASP, and SQL server
development abilities.
Managed build for production web farm by providing component load balancing
using Application Center 2000, transactional application data, and multiple
physical controllers for physical partitioning of system, indexes, and
data.
Established COM+ and ASP programming standards to improve quality and
results.
Optimized SQL queries, SPROCS, and optimization of indexes to enhance user
experience and support business needs.
Trade.com Company
Development Manager (1999-2001)
Built and managed company brokerage development, online web solutions, and
technology goals by providing expertise, business development strategies,
and innovative recommendations. Brought together and motivate effective
teams. Provided Trading web site. Brokerage applications, NAQ quotes server
and Clearing House integration program development, design, and
architecture.
Effectively managed securities order processing system from client trade
through execution of trade in back office development and design by using
ASP, COM, and SQL databases, resulting in comprehensive online trading in
real time.
Designed and maintained BrokerNet and Broker Service systems to ensure
continued service.
Managed client relationships regarding technical areas in order to support
needs, provide resolution to issues, and maintain key relationships.
Led programmer and system analyst teams in designing, programming, testing,
and releasing products including Trade.com, private labels, and interfaces,
resulting in solutions that supported company goals.
Project and build out manager for production web farm including load-
balanced application servers and SQL servers for transactional application
data, resulting in leading-edge products, services, and solutions to
support customers and business objectives.
Fleet Securities Corp.
Assistant Vice President, Development Support (1998-1999)
Employed to provide service support to internal clients and design and
develop applications that supported customer needs. Ensured software
design, development, and lifecycle support on time and within budget.
Designed and developed application installation tracking systems.
Led 15-member support team and external developers focused on service and
support as well as design and development of systems to support company
offerings.
Managed vendor relationships safeguarding product delivery in a timely and
cost-effective manner.
Orchestrated development of brokerage office, data center, network, and
desktops in Long Island, supporting company objectives and goals.
Supported brokerage systems including Bloomberg, NYSE traders, and Quick &
Reilly personnel in network, desktop, terminal, and applications, resulting
in long-term relationships.
Additional manager of development support, development lead, and developer
experience at
USA Networks, Gannett Outdoor, Cushman & Wakefield, and MCI International
available upon request.
EDUCATION
Bachelor of Science, Computer Engineering
Lehigh University
Certified, Designing and Implementing Distributed Applications using
Microsoft VB 6.0
Certified, Designing and Implementing Desktop Applications with Microsoft
VB 6.0
"I have had the pleasure of working with John for several years as we
collaborated to develop and implement innovative solutions to help
pharmaceutical clients better manage their sales and marketing operations
processes. He is diligent, hard working, a great project and people manager
and has a track record of always delivering and exceeding customer
expectations!" - Kedar N., Vice President, MarketRx?/ Cognizant
Technology Solutions
"John is the rare individual who can communicate at a high-level with
customers about business needs and turn that into a detailed application
development plan at the programmer level. The world is full of business
needs and programmers; few and far in-between are the people that can
translate between them. John is one of those rare individuals. If I were
starting another business that had any sort of IT component, John would be
my first hire. He is great at his job and the type of guy you want to hang
around with." - Phil B., Co-Founder, marketRx?managed John
indirectly at marketRx
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