Customer Service Ms Office
Resume:
Robert Rowe Jr.
Newark, NJ
************@*****.***
My Goals are to be the best I can be, while giving outstanding customer service.
EDUCATION:
Lake Washington Technical College Graduation date 1999
Major- Electronic Manufacturing Support Technician.
Minor- MS Office
Essex County College Newark, NJ Graduation date 2013
Major- General Science/ Biology
Minor- African American History
WORK HISTORY:
Essex County College Student development
2010-present
I work in the student development at the County College helping incoming students with online
registration. I work with MS office 2010 and other data entry systems. I am asked at times to set
up conference rooms, for meetings, and make deliveries. Furthermore I have to use multiline
phone to transfer calls to different dept.
2
Park Shore Retirement Center of Seattle
2008-2009
Customer Service/ Night Porter
I was the night customer service person for this luxury Retirement center. I would answer calls
from the residence, do nightly security checks of the building, and do light custodial work.
989 Element Apartments/ UDR
2006-2009
Customer Service/ Day porter.
Cleaning and setting up the conference rooms for guest use. Communicate with residence on
issues dealing with cleanness of the Condo building. This position was dealing with people face
to face in a very professional manner.
Evergreen Hospital
2004-2006
Night Environmental Specialist/ Weekend Lead
Cleaning of Hospital that includes patient rooms, ER, and other areas of the Hospital. I am
trained in waxing, striping floors and scrubbing the floors. On weekends I was weekend lead of
environmental services.
Summary of Qualifications:
Excellent oral and written communications skills and Great telephone skills
Excellent verbal and written communication and great telephone skills
Ability to perform clerical duties such as filing, typing, faxing and answering phone
Familiar with Word, Excel and database software
Ability to work closely and cooperatively with guest’s
Exceptional ability to type 30+ wpm
Contact this candidate