Human Resources Manager
Resume:
Contrina Chance
Dundalk, Maryland 21222
ab81jn@r.postjobfree.com
Work Experience
Lorien Health Care
HR Generalist
April 2012- November 2012
> Assist in planning, developing, organizing, implementing, evaluating, and directing the human resources
department . (Includes developing personnel policy manuals, job descriptions, performance evaluations, etc.)
> develop and maintain written job descriptions and performance evaluations for each staff position in accordance with
the Americans With Disabilities act . Osha, and other pertinent laws governing job positions.
> Review all request from department heads for new or replacement personnel, fill requests as approved and arrange
interviews, appointments, etc.
> Assist in determining department staffing, evaluate employee performances, and make recommendations to the
administrator concerning wage and salary adjustments, hiring, terminations, transfers, etc.
> Ensure that grievance procedures are implemented, maintained and followed in accordance with our established
policies. Review complaints and make oral/written reports to the administrator.
> Terminate employment of personnel when necessary, documenting and coordinating such actions with the
department director and administrator.
> Conduct exit interviews, and record data in the personnel records.
> Monitor unemployment claims and assist the facility with appeals.
> Maintain a good employee relations program that services the best interest of the facility and community alike.
> Meet with department supervisors, on a regularly scheduled basis, to assist in planning in-service classes, on -the-
job training procedures, and orientation for newly assigned personnel.
> Prepare the Human Resources Department's annual operating budget for approval by the administrator.
> Assist in the recruitment, selection and training of competent personnel.
> Hire personnel in accordance with established hiring practices.
> process all newly hired personnel and all change of status data.
> Monitor Worker's Compensation claims and coordinate between employees and the insurance carrier.
> Counsel/discipline personnel as requested or as necessary.
> Maintain records of counseling, warnings, and other disciplinary action taken against employees.
> Maintain in the employee's files, attendance records generated by the appropriate.
> Conduct criminal background checks in accordance with established procedures.
> Oversee payroll, worker's compensation, and benefits counseling .
> Keep department directors informed of changes in personnel matters.
> Maintain confidentiality of all pertinent personnel information in accordance with the privacy act, as well as our
established personnel policies governing the release of information.
> Develop, implement and maintain an adequate personnel filing system that meets the needs of the facility and
complies with current employment practices.
> Ensure hiring’s / discharges procedures are in compliance with established policies and procedures.
Symcor / ACS
HR Advisor
January 2011 –January 2012
> Initiatives that drive organizational effectiveness with the region client group involving career planning, employee
training and development, competencies, etc.
> Promote Symcor values and Culture.
> Assist business units with organizational changes.
> Oversee local compliance with federal, state and local legislation pertaining to personnel matters, including all equal
employment opportunity (EEO) laws, all workers compensation laws, The family and medical leave act (FMLA) and
the Americans with Disabilities ACT (ADA) .
> Process all leave requests.
> Gather information, statements, etc. and assist in EEO investigations.
> Oversee all recordkeeping for assigned locations.
> Administer FMLA and STD and ensure communication with employee and managers.
> Assist employees with benefits concerns and questions.
> Work in conjunction with the HR Manager to ensure that the annual benefits open enrollment is completed.
> Primary site point of contact for all hourly and salaries employees.
> Participate in recruiting for managers as needed.
> Ensure all forms to include background and drug test is complete for any agency person before on board with
Symcor.
> Work with leaders on ER-related issues (corrective action, leadership coaching, and employee terminations).
> Conduct conflict resolution investigations and investigate disciplinary matters as needed.
> Support corporate policies and assist managers in implementing/enforcing policies in a fair and equitable manner.
> Conduct employee orientation.
> Deliver training programs as necessary.
> Provide advice and counsel to management and employees regarding HR policies and programs.
> Completion and tracking of employee exit interviews.
> Involved in short and long term disability return to work accommodations.
> Assists with actives related to the apperception awards program.
> Ensure that Kronos is balanced by printing the necessary reports.
> Input payroll information as necessary in People Soft.
> Enroll employees on benefits plans in People Soft system as needed.
> Process unemployment claims and attend unemployment hearings as needed.
> Ensure that all work comp issues are faxes/called into the insurance company.
> HR Representative for Richmond health and safety committee.
Fairfield Nursing Center
HR Generalist
December 2008-January 2011
> Handles all employee relations issues.
> As HR Generalist, required to process payroll for 130 employees using payce and novatime.
> Process all new hires, terminations, department transfers, reviews, increases, and etc...
> Handle and resolve staff issues and responsible for administration of the employee benefits which include FMLA,
Worker's Comp issues, Claims and unemployment forms.
> Interview new prospective employees and handle all new hire orientation and coordinated all benefit related events.
> Maintain employee personnel files, confidential accordance with company policies and government regulations.
> Completes all open enrollment for benefits, medical dental, vision, and 401K.
> Educate managers and employees on HR policies, plans, programs and practices.
> Attend all staff meetings.
> maintain all files related to OSHA and training records, completed all state-required training per regulations and
employee in-services for the community.
> Keep abreast of professional development in the field by reading, attending conferences and training sessions.
> Verifies I-9 documentation and maintains book current.
> Submits the online investigation request and assist with new employee background checks.
> Reconciles the benefits statements.
> Performs payroll/benefits-related reconciliations to General Ledger and other accounts.
> Conducts audits of various payrolls, benefits or other HR programs and recommends any corrective action.
> Assists department managers with the preparation of the performance review forms.
> Assists the Corporate HR Director with various research projects and or/special projects.
> Notary Public for the State of Maryland.
Restoration Hardware
HR Coordinator
June 2002 - October 2008
> Cover for the HR manager while off site .
> Handles first step process to any employee relations issues.
> Review, edit and manage employee time off plans to insure that payroll (ADP) submissions are accurate.
> Process all new hires, terminations, department transfers, reviews, increases, and etc...
> Attend all unemployment and worker's comp hearings.
> Interview all candidates for open positions.
> Maintain employee personnel files, OSHA files, and confidential accordance with company policies and government
regulations.
> Track all associates daily attendance.
> Leader of the Safety committee.
> Completes opening enrollment for benefits.
> Answer routine inquiries regarding employment verification in with company policies.
> Coordinate all events for the company -Holiday parties, Bar-Queue, and meetings.
> Publisher of the monthly newsletter.
> provides administrative support for the Human Resources Director.
> Organizes the org chart for the building .
> Instruct training classes for new HR policies.
> Managing the front desk for a busy distribution center.
> Responsible for all of the facility's account payables.
> Creating and maintaining excel summary sheets to track expenses.
> Order all office supplies.
Summary Of Qualities
Problem Solving – resolves problems in a timely manner gather and analyzes information skillfully.
Interpersonal skills – Maintains confidentiality, remain open to other’s ideas and exhibits willingness to try new
things.
Oral Communication – Speaks clearly, and persuasively in positive or negative situations, demonstrates group
presentation skills and conducts.
Planning / Organizing – Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
Adaptability – Adapts to change in the work environment manages competing demands and is able to deal with
frequent change, delays or unexpected events.
Dependability – Consistently at work on time, follows instructions, reports to management direction and solicits
feedback to improve performance.
Safety and Security – Actively promotes and personally observes safety and security procedures, equipment and
materials properly.
Education
Patterson High School, Baltimore, MD - Graduated
Essex Community College – Completed 30 credits towards earning an AA in Accounting
Computer Skills
Microsoft Word, Excel, Publisher, Outlook, Power Point, Visio, PeopleSoft, Kronos, Lotus notes, Talco, ADP and
Internet searches
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