Customer Service Manager

Brandon Smiley

**** ********* **** ***

Louisville, KY 40229

Cell: 502-***-****

EDUCATION:

Sullivan University

Area: Bachelor of Science in Business Administration Louisville, KY

Studying for a degree in all areas of accounting

180 Credit hours total

South Oldham High School

Area: General education college requirements Crestwood, KY

Graduated with a 3.26 GPA 2000-2004

WORK EXPERIENCE:

From September 2012 Southern Indiana Plastics

To Present

Production Supervisor

Supervise employees to make sure that the lines and presses run efficiently and quotas are

met on a daily basis.

Maintain all paperwork, logs, inventory. Pull orders, shipping and receiving including but

not limited to give breaks, schedule, and forklift driver.

Process presses, pull and set molds into the press, minor maintenance, and material

handling.

From: December 2009 Beach Mold and Tool

To: September 2012

Supervisor over the Clean Room Environment

Supervise employees to make sure that the lines and presses run efficiently and quotas are

met on a daily basis.

Maintain all paperwork, logs, quality and control plans, proper certifications, and shipping

requirements on a day to day basis

Process presses, pull and set molds into the press, scheduling, minor maintenance, and

material handling.

February 2005 SOURCECORP Health Serve, Inc. Louisville, KY

To February 2008

March 2008

To December 2009

Supervisor over Recall Department.

•Operate order picker to pull x-ray jackets from shelves.

•Scan x-ray images to be sent to hospitals through a V.P.N

•Answer all incoming calls for x-ray preparation as well as data entry and customer service

March 2006 A-sonic Guard Alarms Louisville, KY

To February 2008

Alarm technician

Installed residential and business alarm/fire systems.

Programmed panels as well as installed CCTV, networks, and electrical wires.

Made alarm/fire runs with police/fire department including being certified through the state

SPECIAL SKILLS:

•Skilled in all levels of customer service,

•Possess excellent time management and organizational skills

•Knowledgeable in all areas of computer usage and data entry

•Forklift, cherry picker, and Drexel certified. Scissor lift and boom lift experience.

•Have some experience with lathes, C.N.C’s, and injection molding presses.

•Familiar with electrical wiring (low voltage), CAT 5 wiring and connections, Microsoft

word and excel, ASM 400, and production reporting

References

Terry O’Connor: Owner and Manager at A-sonic Guard 502-***-****

Known for 8 years

Lonnie Hawkins: Manager at Beach Mold and Tool. 812-***-****.

Known for 3 years

Jim Broaddus: Manager at Crestwood IGA 502-***-**** Known for

12 years.

Donovan Fultz: Alarm tech at a-sonic guard. 502-***-****) known

8 years

Contact this candidate