Customer Service Sales
Resume:
MICHAEL AVVENTO
Staten Island, NY *****
917-***-**** (cell)
********@*******.***
SUMMARY
Operations Professional with extensive experience in trade support with emphasis in EQUITY/OPTION trades.
Recognized for ability to quickly and efficiently resolve all trading issues. Flexible and able to effectively cross
train and cover various departments. Well-liked and respected by colleagues. Reliable and dedicated
professional.
PROFESSIONAL EXPERIENCE
MERRILL LYNCH PROFESSIONAL CLEARING CORP., Jersey City, NJ 2003 - 2012
Purchase and Sales Specialist/Equity/Options
• Perform daily equity trade break reconciliation (OTC NASDAQ, NYSE, Regional Exchanges and Internal
Pair offs) for Bank of America Merrill Lynch desks.
• Researched and resolved pre and post settlement equity breaks related to suspense, trading, and allocation
accounts within department time sensitive guidelines.
• Supervised the reconciliation of all COMMISSION and SEC FEE breaks on the correspondent clearing
desk.
• Processed journal entries, debit, credits and/or positions, to client accounts.
• Adjusted customer, firm and market maker accounts including positions and blotters.
• Processed option position balancing adjustments, broker to broker transfers and free internal transfers daily.
• Completed option assignment processing, posting to clients accounts .
Additional Experience
HERZOG, HEINE, GEDULD, INC., (Division of Merrill Lynch), Jersey City, NJ
Purchase and Sales Clerk/OTC trade support
• Compared corporate and municipal bonds on RTTM.
• Assisted with daily corrections to help resolve trade breaks.
• Resolved trade problems for inter-company accounts and with other broker dealers.
• Supported International trading desk by advising traders of trade positions.
• Confirmed open orders with NYSE, AMEX, CBOE, CSE, PSE and MWE on a quarterly basis.
• Reported all trade discrepancies and NASDAQ advisories to OTC trading room.
SMITH BARNEY, New York, NY
Purchase and Sales Back Office/Service Representative
• Monitored open fails on OTC stock and corporate bond trades.
• Resolved uncompared trades in suspense account.
• Stamped advisories utilizing MBARS and the OCS system on OTC corporate bond trades.
• Responsible for trade comparisons with contra-firms on all Ex-Clearing trades.
• Submitted all T+1 trades utilizing the NASDAQ terminal.
• High volume act related inquiries from broker dealers.
• Reviewed OTC contracts for ‘open trades’ and ‘withholds’.
STANDARD & POORS Corp., New York, NY
Customer Service CUSIP Representative
Michael Avvento
MERRILL LYNCH, PIERCE, FENNER AND SMITH INC.
New Accounts/Order Room Lead Clerk
MERRILL LYNCH, PIERCE, FENNER AND SMITH INC.
Stock Dividends Service Representative and Margin Account Representative
COMPUTER SKILLS
Proficient in Word, Excel, NASDAQ terminal, RTTM, OCS, DTCC PORTAL, OCC ENCORE.
Education
Franklin D. Roosevelt High School, Brooklyn, NY, Diploma
Contact this candidate