Active Directory Network

ROMAN SHAIN

**** **** **** ******

Brooklyn, NY *1234

Phone: 917-***-****

*****.*.*****@*****.***

CERTIFIED IT PROFESSIONAL

CAREER A certified network professional with diverse technical

SUMMARY: experience in the IT field, emphasizing network administration

and PC support. Excellent problem solver with strong

communication, team player and interpersonal skills. Solid

knowledge of LAN/WAN network administration and support under

Windows and Apple environments.

SKILLS: Expert in Microsoft Office, PowerPoint, Microsoft Windows (XP,

2000, Vista, 7, 8, Server), Active Directory, Microsoft Visio,

TCP/IP, LAN/WAN Technologies, DHCP, Print Servers, VMWare and VPN

technologies. Knowledge of Cisco routers and switches.

INDUSTRY

CERTIFICATIONS CompTia A+, CompTia Network+, Apple Certified Associate: Mac

: Integration 10.8, pursuing Cisco CCNA.

PROFESSIONAL Idea International Group

EXPERIENCE: 12/2011 - Present

On-Call Consultant

Install, diagnose, repair, and upgrade computer systems and

software

Consult, set-up, and maintain company LAN.

Provide troubleshooting, and own desktop and network issues to

resolution.

Perform maintenance of personal computers and peripherals,

OTHER identifying problems and providing appropriate solutions

EXPERIENCE:

Corporate Insight 9/2010 - 4/2011

Research Associate

Researched economic, industrial and corporate developments by

analyzing numerous financial services websites.

Presented weekly written reports analyzing industry trends and

best practices.

Contributed to project-focused research and delivery to clients as

necessary.

Participated in special projects and initiatives, as requested.

JPMorgan Chase 7/2008 - 3/2010

Personal Banker

Involved in acquiring and retaining new and existing consumer and

business relationships.

Proactively met customers face to face and over the phone to

discover needs and provide recommendations around bank and

investment products.

Involved in bringing business from outside by partnering up with

centers of influence in the community.

Managed and coached a team of 6 tellers around bank products to

boost teller referral ratio.

EDUCATION: Technical Institute of America, NY, New York

Computer Networking Curriculum

Baruch College/CUNY, NY, New York

Bachelor of Business Administration

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