Engineer Quality

MELISSA BAGINSKI

***** *********

Livonia, Michigan 48152

************@*******.***

CAREER SUMMARY

Automotive quality professional with extensive experience in quality

systems, establishing corrective actions through plant floor activity, QRQC

and maintaining excellent customer relationships. Directly responsible for

raising audit scores to benchmark levels. Clear understanding of product

life cycle: development to end of product life. Highly regarded for

working within all levels of organizational framework.

CAREER HISTORY

FAURECIA INTERIOR SYSTEMS, Sterling Heights, Michigan

2010 - Present

Plant Supplier Quality Engineer, Merrill Road Just-In-Time Assembly Plant

2010 - 2012 Quality responsible for door trim panel, floor console and

instrument panel assembly areas. Own all aspects of PSO for product

launch. Gage R&R final inspectors and repairmen. Implement and calibrate

Boundary Sample Boards. Monthly review of quality documentation (Control

Plans, 1st Piece Release, Self-Inspection/SOP). SPC gage data collected,

input and analyzed. Lead Implementation of Faurecia Excellence System to

successfully pass audits. Initiate containment and release of product

after containment activity complete. Lead QRCI Corrective Action Teams.

Extensive interface with Customers to minimize effects of NCT on Plant PPM

results. Actual Customer PPM = 3. Target < 8 PPM.

Liaison defects reduced from 129 defects S2 2010 to 29 defects current.

Target 129 defects S2.

Safety stations implemented with Zero red alerts. Audit score A. Target B.

Implement Scrap Reduction Program in Plant

FAURECIA INTERIOR SYSTEMS, Fraser, Michigan

2004 - 2010

Plant Quality Engineer, Fraser Technology Plant 2007 - 2009 Quality

responsible for injection molding and assembly areas. Maintain Boundary

Sample Boards. SPC gage data collected, input and analyzed for injection

and assemblies. Lead Implementation of Quality Efficiency System to

successfully pass audits. Initiate containment and release of product

after containment activity complete. Lead QRQC Corrective Action Teams.

Extensive interface with Customers to minimize effects of NCT on Plant PPM

results. Actual Customer PPM = 6. Target < 14 PPM.

Liaison defects reduced from 232 defects S1 2009 to 50 defects S2 2009.

Target 116 defects S2.

Safety stations implemented with Zero red alerts. Audit score A. Target B.

QRQC Total Area Score 100%; Line score 93%. Goal 87%.

Quality Engineer/Quality Supervisor, Auburn Hills Pilot Plant 2006 - 2007

Manage incoming inspection processes, quality of work-in-process and

final inspection of pre-production part builds. Interface with

Engineering, Production and Customer on all build issues. Create Work

Instructions and Quality Procedures. Prepare quality measurable reports.

Implement Quality System. Train 12 employees for transfer to Technology

Plant

Maintain Zero Missed Shipments to Customer during pilot builds

Zero Customer issues elevated to Red status in Covisit

PROFESSIONAL GRAVE TENDING BY ALWAYS REMEMBER, LLC

Owner, Livonia, Michigan 2003 - 2005 Maintained private gravesites for

customers.

Melissa T. Baginski (Page 2)

HARMAN-BECKER AUTOMOTIVE, Farmington, Michigan

Senior Warranty Engineer/Warranty Lab Manager 2002 - 2003 Establish and

maintain warranty system, including procedures for analysis of field

returns.

Analyze warranty data using teardown analysis, customer warranty

information, assembly plant operational data and dealer calls. Participate

in customer parts review. Verify effectiveness of corrective actions in

North American plants. Set goals and develop plans for meeting Customer

warranty improvement targets. 68% Reduction in Customer warranty

recovery over prior year

1-day turnaround on corrective action for Customer Warranty Return Parts

Maintain Warranty Lab at Customer Benchmark Levels

FORD MOTOR COMPANY/COMPUWARE, Dearborn, Michigan

Automotive Engineer - Powertrain Quality & Reliability Team 2000 - 2002

Lead Quality and Reliability Team to identify and monitor issues and

determine corrective actions. Project warranty and customer satisfaction

forecasts for current and future models. Interface with Black Belts on use

of Quality Indicators to establish projects.

JOHNSON CONTROLS, Plymouth, Michigan

1996 - 2000

Warranty Engineer - Ford Business Group 1999 - 2000 Developed

mathematical model to forecast warranty performance. Work with cross-

functional team to develop global warranty database. Interface with

Customers.

Warranty Specialist - Ford Business Group 1996 - 1999 Indentify and

initiate correction action on warranty issues for 11 carlines. Find and fix

problems prior to launch. Create and maintain quality roadmaps for current

and future vehicle lines. Prepare monthly internal plant PPM reports.

Analyze warranty trends. Implement warranty return part analysis process

for soft trim and mechanisms. Education

Wayne State University - Detroit, Michigan Bachelor of Science

Degree - Accounting

Professional Development

Certified Six Sigma Greenbelt

Trained Meeting Facilitator - Participated in many task forces

Computer Proficiency: Microsoft, GQRS, JD Power, SAS Programming, Ford

SEII, Ford AWS, Ford Infolink, DCX PRISM, DCX SWIS, DCX EWT, Covisit,

Toyota SQIDS, JD Power

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