team leader

Navin Anand Hegde

Room No-** B wing,

Parth society, P&T Colony, E-mail ID-: *****.*****@**********.***

Dombivali- (East) Contact -:996-***-****

Work Experience-:

* Working as Key Account Manager in Friends Color Images Pvt. Ltd. Since 18th Dec, 2008 to till date. (Specialized in Document management i.e., in printing of Insurance policies)

* Job Profile-:

1. Working with Operations and quality checking team and efficiently executing strategies to meet the desired targets through collective exercise and team work.

2. Single point of contact for customer for complete solution against operational activities till dispatch process.

3. Keep track on regular data processing of client before print process.

4. Cross verifying data received against MIS shared by client.

5. Ensuring error free processing of data for printing purpose.

6. Handling Quality control team who cross verifies each individual data of client before it gets print, which ensures minimum wastage and loss of printing.

7. Motivating team to achieve desired Quality and production targets with less wastage.

8. Co-coordinating with departments such as Production, Graphics, EQC, dispatch, etc for proper execution of job.

9. Training of team and keep they updated about the changes in checkpoints shared by client for quality checking.

10. Ensure data splitting and printing as per location wise (as mentioned by client)

11. Ensure to meet TAT of job as per clients SLA.

12. Ensure all MIS are shared as per requirements of clients.

* Worked with Tata-AIA Life Insurance Co.Ltd. Under Contract of Pamac fin serve Pvt ltd. as Operations Executive Assistant –since14th Jan, 2008 to 18th Dec 2008.

* Job Profile-:

1. Undelivered policy data Updating & Fwd to Crown

2. Solving the Agent and Customer query.

3. Daily Undelivered policy and data Fwd to Branch

4. Updating of Hand delivery request received for the day.

5. Retrieval of policy documents from offsite vendor (Crown).

6. Dispatch of GAF books on request from branches.

7. Re dispatch of Undelivered policies as per SOP

8. Reconciliation of vendor bills and coordination with F&A for timely payment of bills.

9. Updating of Undelivered data in Matrix system.

10. Maintenance of minimum stock required and ordering of stock as and when required

* Worked with Tata-AIA General Insurance Co.Ltd. Under Contract of Avon Solutions & Logistics Pvt Ltd. as Mailroom Executive since 4th May, 2005 to 12th Jan, 2008.

* Job Profile-:

* Inbound Activity-:

1. Receiving Courier.

2. Document Department wise sorting

3. Data Entry of the Document excel or access

4. Delivery of Document Department wise

5. Update of delivery Reports

6. Policy Updating

7. RECEIVING CUSTOMER ENQUIRY PHONES

8. Solving the Queries

* Out bound Activity-:

1. Data Entry of the Document which is sending for courier Internal & External.

Personal details-:

* Date of Birth 6th April, 1988.

* Hobbies Cricket, Music & Chess

* Marital Status Single

Languages Known-:

* Hindi, Marathi, Kannada, Tulu & English,

Qualification-:

* H.S.C passed through Mumbai Board.

* S.S.C. passed through Mumbai Board.

* T.Y.B.A from Mumbai Board.

Technical Qualification-:

* MS-Excel, Ms Access, MS-Word, Power point.

Date -:

Place-: (Navin A Hegde)

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