Human Resources Management

CHARLES T. PANAGOPOULOS

** ***** ****** ( Natick, Massachusetts 01760

617-***-**** ( ********************@*****.*** PHR Certfication Candidate

Dashboards/HR Strategy, Solutions, & Goal-Setting/HRIS/Project

Management/Compensation/Metrics Reporting/Employee Relations &

Organizational Behavior/Payroll/Negotiations/Performance Management/HR

Workforce Analytics/Development/Talent Acquisition/Site Strategy

( Metrics Reporting ( HR Strategy & Goals ( Bonus Cycles/Compensation (

Internal Controls ( HRIS/Project Management

( FMLA ( Recruitment & Relations ( Trainings & Seminars ( Strategic

Planning ( Research ( Case Management ( Payrolls ( Procedure Development (

Contract Negotiations ( Staff/Performance Management ( HR Data & Policy

Analysis ( Federal & State filings ( Personnel Management (

Interviewing/Screening ( Unions, FLSA & Collective Bargaining ( Workers'

Compensation ( Early Retirement Incentives ( Benefits ( HRIS (

Organizational Behavior/Policies & Procedures ( Unemployment Compensation (

Recruitment ( Financial Reporting ( Compensation Analysis ( Onboarding (

Site Strategy ( Reductions In Force

PROFESSIONAL EXPERIENCE

MONSTER WORLDWIDE, INC., Maynard, MA ( 7/2012 -Present

Senior HRIS Analyst/Human Resources Business Partner (Temporary Position) -

HireAlliance Contractor

As a Business Partner, work closely with the Global HR Leadership Teams to

develop and report on key HR metrics as well as analyze process design &

workflow, improve processes and leverage the return on technological

capabilities.Build HR project plans, ensure adherence to project schedules,

and work effectively with HR Business Partners and peers to conduct long-

term planning.Perform many data audits/testing, report writing and analyze

data flows for process improvement opportunities. Serve as functional

subject matter expert for HR metrics, dashboard and data reporting, as well

as for other projects. Create, maintain and analyze ad hoc request from all

business levels of the organization. Field day-to-day requests and

questions with the HR community (HR, IS, and other Business Partners) as

well from external clients/partners (all business groups outside of HR and

IT).Develop and enhance data audits and ensure accuracy of data through

partnerships with team members. Lead cross-functional project teams in the

development and maintenance of internal/external applications, interfaces

and special projects.

FIDELITY INVESTMENTS, Boston, MA ( 9/2011-3/2012

Human Resources Project Analyst (Temporary Position) - MISI Company

Contractor

Partnered with project staff team, Directors/VPs/SVPs, global regions

(India, China, Ireland) and business unit HR managers to analyze data, HR

metrics, prepare spreadsheets and update information related to

Compensation(domestic & international) Cycles, Succession and Reductions in

Force. Prepared metrics, scorecards and executive summaries/analyses based

on those metrics and scorecards. Served as subject-matter expert and

project manager on all HR metrics reports, queries (writing and

maintenance of), and processes. Oversaw development & management of

implementation of the Comp Planner tool.

Performed data audits and assist with onboarding, client and business

partner surveys related to HR function. Designed and developed dashboards,

and extract data from dashboards/sharepoint sites for accurate

reporting/presenting.

Processed HR related transactions including salary, job and benefits

changes. Built reports/queries for HR strategy/goals.

Prepare daily, weekly, monthly,and quarterly reports and ad hoc reports for

HR project team, HR managers and business unit partners. Performed,

researched and reported group data updates, cleaned up issues and any

discrepancies. Liaison between HR & IT departments to identify and

implement added system security and efficiency. Maintain all project

budgets and timelines.

Handle highly confidential information on a day-to-day basis and maintain

proper information/security procedures.

Consulted and trained HR project team and HR business partners & managers

to trouble shoot and apply HR best practices.

Assisted with successful completion of HR related projects. Advanced/expert

knowledge of all MS Office (i.e. Excel and Access) Hyperion, WIA/Oracle

Business Intelligence (OBIEE), eWorkplace, and Sharepoint.

TOWN OF WEYMOUTH, Weymouth, MA ( 10/2010-9/2011

Human Resources Consultant (Temporary Position)

Provided consultation, project management and direction for the Town

(Mayor, all financial staff) in all facets of HR/personnel for the

Municipal Finance and HR Departments. Responsible for training, metrics

reporting, dashboard creation & maintenance, and restructuring of the

department. Oversaw benchmarking of positions within similar organizations,

ad hoc reporting, data audits/analysis, spreadsheet modeling, HRIS

reporting & analysis, recruitment assistance, evaluating staff's current

job duties and responsibilities and providing salary proposals. Areas

involved policy analysis, compensation analysis, benefit analysis,

screening/interviewing staff, payroll, human resources, personnel

management, contract negotiations, budgeting, treasury & collecting,

banking & investments, accounting, procurement, financial

reporting,auditing, regulatory requirements, GAAP and GASB. Provided and

implemented internal control (i.e. procedures such as reconciliations, Risk

Management and Performance Management) and fiscal policies for better

transparency, increased revenue and significantly lower expenditures for

the organization. Restructured & upheld Municipal Finance and Human

Resources Departments in lieu of Chief Financial Officer &

Treasurer/Collector having left in September 2010. Advanced/expert

knowledge of all MS Office tools (i.e. Excel and Access) and PeopleSoft

HCM/Oracle.

.

CHARLES T. PANAGOPOULOS

( Page 2 (

********************@*****.***.

TOWN OF NATICK, Natick, MA ( 2/2009-4/2010

Comptroller/Personnel Director

Department head, top fiscal policy and financial executive for the Town

directing and overseeing all personnel and payroll management/processing,

metrics reporting, dashboard creating & maintenance, employee relations,

union labor & contract negotiating, ad hoc reporting, data audits/analysis,

spreadsheet modeling, HRIS reporting & analysis, compensation analysis,

onboarding, benefits & vendor reporting, purchasing, accounting, reporting,

spending plans, audits, debt management, GAAP reporting, Federal/State

filings,financial statement preparation and audit functions, an operating

budget of $110M, a capital budget of $12M, and a staff of five. Performed

many weekly and monthly reconciliations. Oversaw all budget, revenue and

expenditure activity, federal/state grant management, cash management,

payroll and procurement functions. Directed/implemented policy & data

analysis. As the Personnel, Budget, & Internal Audit Officer of the Town,

extended and negotiated employee offers, imposed final decisions on

department budget variances, internal controls, fund activity, accounts,

and fiscal policy procedures. Effectively handled, interacted and directed

media relations in response to policy and fiscal matters. Effectively have

lobbied, and acted as liaison to, the Commonwealth for reimbursements.

Worked with the Treasurer on Rating Agency presentations for general

obligation bonds.Successfully utilized and implemented all State M.G. Laws

and UMAS, and federal GASB, FASB requirements.

Ex-officio member of the Town's Retirement Board, implemented and

administered the Town's OPEB liability, PERAC regulations and Workers'

Compensation, directed year-end financial town-wide and Single Audits with

independent auditors. Also:

. Successfully administered all compensation/benefit programs

including: Early Retirement Incentive, OPEB, Workers' Comp.

. Provided policy and fiscal recommendations for transfer and allocation of

the Town's $110M and $12M operating and capital budgets, resulting in a

roughly $1.1 million budgetary and revenue surplus for Fiscal Year 2009.

CITY OF BOSTON, Boston, MA ( 11/2000-2/2009

Senior Administrative Analyst, Special Projects

Project managed variety of high-profile projects for Auditing Department to

present complete and accurate statement of City's financial condition.

Created and maintained dashboards and other metrics for reporting to senior

personnel. Performed, researched and reported group data updates, clean up

issues and any discrepancies. Liaisoned between Auditing & IT departments

to identify and implement added system security and efficiency. Prepared

daily, weekly, monthly and annual reports & projects. Oversaw all debt

management, payroll efficiency & maintenance, HRIS analysis, production

support/process improvements,ad hoc reporting, data audits & Analysis,

spreadsheet modeling, budget tracking of revenues and expenditures and

reconciliations. Managed many functions of the City-wide and Single Audit,

grant-award tracking and working with independent auditors. Examined and

evaluated City activities, provided internal control recommendations and

information to support future annual audit plans. Researched policy and

legislative issues and laws pertinent to the COB. Extensive use of Access,

Excel, PeopleSoft Financials & HRCM (SQL, Crystal) versions 7.2, 8.4, 8.9

and 9.1 daily to perform most work functions and manage databases.

Knowledge in UMAS, MUNIS and M.G.Laws:

Contributed to elevation of City bond credit ratings, raising them to

historical high levels through effective debt management

. Obtained $30M in state reimbursements as result of audits related to

Massachusetts School Building Authority.

. Managed and direct over $900M of debt service & municipal/state

government bonds, and successfully refinancing and defeasing of

debt liabilities so that the City can borrow more monies at lower

interest rates.

. Championed development of online documentation repository, reducing

annual operating expenses by $120K.

BOSTON HOUSING AUTHORITY, Boston, MA ( 12/1997-11/2000

Acting Leasing Officer ( 5/2000-11/2000

Administrative Policy Aide ( 12/1997-5/2000

Led case management efforts for Leased Housing Division, assisting more

than 500 low-income families and individuals with all

facets of public housing administrative needs, including certification

assessments, lease administration, and rent/loan negotiations. Conducted

reference checks and interviewed/screened applicants.Administered and

calculated accounting Administrative Fees for mobility clients. Provided

constituent education through development and delivery of training seminars

for subsidized housing programs. Conducted public housing program and

policy analyses, assessed financial impacts of periodic cost fluctuations,

and promoted effective budget management and financial forecasting.

Coordinated and assisted on departmental budget and spending plans.

Evaluated state and federal guidelines to assess eligibility requirements

of Section 8, MRVP, Mod Rehab applicants & in conjunction with other human

service programs (i.e. Food Stamps Program, TAFDC, Medicaid, SSDI).

Investigated CORI applications, pending eligibility cases, program

violations and terminations, and provided policy recommendations to senior

government officials based on Massachusetts General Laws.

. Slashed cases in delinquent status due to outdated certification and

incomplete documentation by 50%.

. Led development and rollout of statewide housing initiatives, including

State Rental Voucher and Moderate Rehabilitation Programs.

CHARLES T. PANAGOPOULOS

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********************@*****.***

VOLUNTEER & COMMUNITY SERVICE

Hellenic College/Holy Cross Theological School Fundraising Committee -

Member

EDUCATION

Graduate Certificate in Management ( 6/2008

(concentration in Human Resource Management)

Harvard University Extension, Cambridge, MA

Bachelor of Science in Public Policy and Administration ( 9/1996

Suffolk University, Boston, MA

AFFILIATIONS

The American Society for Public Administration - Member

Suffolk University Alumni Government Department Board of Directors - Board

Member

TECHNICAL SKILLS

AmiPro, Wintergate, PeopleSoft Financials, Payroll & HCM (ver 7.2, 8,4,

8.9, 9.1), SQL, nVision & Crystal Reports, LGFS (similar to MMARS),

Paychex, Microsoft Office, Org Publisher, Visio Professional, Excel,

PowerPoint, Word, Access, Outlook, MUNIS, Brass Ring, Taleo, Business

Object Reporting,QuickBooks, Oracle E-Business Suite (Oracle Advanced

Benefits, Compensation Workbench, Manager Self Service), FronPage,

Publisher, FireFox, Dreamweaver, ADP, Advanced Microsoft Access

Certification, Hyperion Performance Suite ver 8.3, IBM Lotus Sametime

Connect 8.5.1, eWorkplace, Brio, Oracle Business Intelligence (OBIEE), WIA

Program, Adobe Pro, Adobe Acrobal Reader, Lean Six Sigma, HR Access, KBX

Kube Manager, SuccessFactors

CHARLES T. PANAGOPOULOS

14 Speen Street ( Natick, Massachusetts 01760

617-***-**** ( ********************@*****.***

Dear Sir or Madam:

My candidacy for this position within the organization is a perfect fit

based on my educational background and professional experiences. Due to the

following reasons, I am the most ideal candidate for the position. My

undergraduate- and graduate- level training have encompassed courses and

training in human resources consisting of internal controls, development,

organizational strategy, goal-setting, talent acquisition & management,

training, auditing, compensation and benefits analysis, organizational

behavior, labor laws (i.e. Workers' Compensation, HIPAA, Medicare, etc) and

employee relations. My professional expertise are focused on metrics,

creating dashboards, workforce analytics, reporting/data analyses, payrolls

and maintenance, HRIS analysis, table configurations, ad hoc reporting,

data audits, onboarding, organizational strategy, goal-setting compensation

and benefits, auditing, performance/talent management and consulting, fund

and retirement activity, recruiting, interviewing, screening and more (as

evident in my resume). Also, I am working towards becoming PHR certified.

I have had extensive PeopleSoft experience and consider myself a Super End

User having used versions 7.2, 8.4, 8.9, and partially 9.1 extensively

while being exposed to version 9.1. PeopleSoft/Oracle modules I have used

have been Financials, Query Manager, HCM, Payrolls and Time & Attendance,

Advanced Benefits, Compensation Workbench and Manager Self Service.

My strong and versatile Human Resources background with business

partnering, reporting and dashboards is the perfect complement for this

position. I am an experienced department head, consultant, and top Human

Resource/Personnel executive and business partner. There is not an instance

where I will not give 110% energy and passion to this type of position! My

work ethic remains endless and will be considered by many, a strength to

the organization.

For a more detailed presentation of my background and abilities, please

review the enclosed resume and feel free to contact me at your convenience.

Thank you for your consideration, and I look forward to your call.

Sincerely,

Charles T. Panagopoulos

Contact this candidate