` SANDY PARTLOW

**** * **** ** #**

Philadelphia, Pa 19134

610-***-**** preferred

ab815v@r.postjobfree.com

OBJECTIVE

To obtain a position that will allow me to utilize my customer service, data entry, problem resolution and

office skills while affording me the opportunity to learn and grow.

WORK EXPERIENCE

Jackson Hewitt, Philadelphia, PA

Tax Preparer

12/2010 - 05/2011

Tax preparation, customer service, Federal and state accountability

Various Temporary Positions, Reading, Pottstown, Pa

Clerical

06/2007 - 07/2010

Payroll Clerk, data entry, collections, CSR, call center operator

Cellular Connections, Atlanta, GA

Customer Service Rep

02/2006 - 12/2007

Resolved customer issues, sales and monitoring

Spring Ford School District, Royersford, PA

Home school teacher

01/2003 - 07/2005

Home schooled disabled child under supervision and guidelines of local school.

Paychex Inc., Norristown, PA

Sr. Payroll Specialist

04/1999 - 04/2003

Processed payroll for 100+ companies

Record keeping, tax administration, heavy data entry and customer service via telephone

Problem resolution

Hebenstreit Communications, Wayne, PA

411 operator/assistant supervisor

01/1995 - 04/1999

Call center operator/supervisor. Monitored and trained operators in a 411 center

Heavy research and customer service

Valley Forge Information Services, Norristown, PA

Tele-researcher/supervisor

09/1990 - 01/1995

Survey taker, record keeping, monitoring and supervising 15 surveyors

EDUCATION

Temple University Ambler, PA

Business Administration, GPA: 3.6

1992 - 1994

Consolidated School of Business York, PA

Office Management, GPA: 3.8

1990 - 1991

SKILLS--- IRS T-pin holder, CSR certifications, Certified payroll specialist, Data entry, Account

Management

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