Carolyn D. Goodman
**** ******* **** * Woodbridge, Virginia 22193 * 571-***-**** *
ab814y@r.postjobfree.com
Summary of Qualifications
Success- driven, exemplary sales leader with over 20 years of progressive
Management experience with a strong business acumen. Ability to effectively
prioritize work demands in a dynamic, fast-paced and competitive sales
environment with direct focus on increasing revenue, staff development,
operational excellence and customer service.
Medifast Weight Control Center, Woodbridge, Va. October 2010 - Present
Center Sales Manager / Health Coach
Conduct consultations and develop individualized programs that support,
encourage and motivate clients for long term success while providing
education on the science of weight management, stress management, disease
prevention, nutrition and physical activity. Manage client relationship to
ensure that high customer satisfaction is maintained and healthy
nutritional values are reinforced as well as accountability. Actively
listen and encourage members to adopt habits that are conducive to a higher
quality of life and administer health risk assessments for those at risk
for disease. Directly responsible for the development of center revenue,
staff development and customer satisfaction. Coordinate and execute monthly
action plans to penetrate new markets trends. Display high energy and
passion to continually build strong managerial and customer relationships
through years of interpersonal skills with proven sales ability and an
experience for closing large ticket items. Train new employees for various
centers. Constantly strive to drive growth and maximize profitability and
build business to business relationships through self- marketing and
wellness seminars.
Mount Vernon Athletic Club, Alexandria, Va. 02/2010 - 12/ 2010
Senior Membership Sales Advisor
Being a valued asset to the company, I actively and consistently promoted
health and fitness as a way of life. As a supporting team member I provided
excitement when it came to meeting with potential and existing members to
tour the facility. With a strong passion for health and wellness I sold new
memberships, renewals and upgrades and advised them to see it as an
investment in themselves. I encouraged members to take advantage of the
referral program which benefits them as well as the company for retention
and additional monthly sales. For goal setting, daily follow up calls and
emails were made. Each month goal was made consistently. Self- market the
area to distribute additional sales and marketing material to generate
business. Exceeded monthly sales goals.
Lustine Toyota, Woodbridge, Va. - 12/ 2008 - 01/ 2010
Sales Consultant
Realizing that business is built on customer satisfaction, I devoted myself
to product knowledge to guarantee that. Set monthly income goals that would
meet the dealerships standards of my productivity. Determined each
customers vehicle needs and desires through attentively listening,
demonstrating and showing the key selling features of that particular
vehicle while on test drives. Followed the company's guidelines to ensure
proper understanding of the vehicles operating and safety features. Phone
and email follow ups to lay the foundation for customers' loyalty and
appreciation.
ECSM Utility, Manassas, Va. - 10/2007 - 12/ 2008
Office Manager/ HR Trainee
Prepared daily reports for locator activity and open tickets throughout the
day. Sent daily reports to the Operations/Project Manager with any changes
in employee status, equipment and company vehicles. Input applicant
information. Scanned documents, received faxes, updated, distributed and
created spreadsheets. Approved time sheets weekly and submitted payroll .
Answered multi phone lines, ordered equipment and supplies necessary for
daily performance.
KCS Communication, Springfield, Va. - 04/2005 - 10/2007
Project Manager
Scheduled tasks and coordinated with various team members to accomplish
results. Demonstrated ability to lead, support and provide guidance during
challenging client situations. Effectively communicate and manage a diverse
project team and maintained a high level of staff retention. Initiate and
oversee medium to large scale projects. Planned, executed and monitored
the closing of each project assigned. Provided management support to
determine a high level of customer -satisfaction.
Keller Williams Realty, Manassas, Va. - 08/2003 - 01/2006
Realtor
Combined sales, customer service and marketing skills to build
relationships with prospective residents using the latest technologies and
marketing research tools. Listed and sold properties for commercial and
residential Real Estate. Self- marketing as a buyers and sellers agent.
Attended continued education classes and seminars to better assist clients
with the sale or purchase of their home. Abided by and followed a strict
code of ethics. Awarded Sales Member for the "Million Dollar Club," 2004-
2006.
Jenny Craig, Woodbridge, Va. - 05/1999 - 04/ 2004
Program Manager
Responsible for driving revenue while maintaining focus on the company's
strategic goals. Achieved and surpassed monthly and quarterly sales quotas
following daily operational procedures and ensuring success and
satisfaction of the clients. Monitored weekly weight loss success while
supporting clients to set and reach their personal goals through the use of
effective coaching. Used educational and motivational skills to transition
our clients to maintain and balance a healthy and active lifestyle.
Education and Training
Health Coach 2010, Nutrition Program Counselor Certification 2010, CPR and
First Aid Certification 2011, Virginia Real Estate License 2003, Member
PWAR and NVAR 2003 to 2009, Commercial Real Estate Sales Certification
2002, Net + Certification 2002, A+ Certification 2001, Personal Trainer
1998-2004, Fitness and Nutrition Certification 1998, Ashworth College,
BS -Health Science South University 1998, Medical Administration ECPI
1993, Indian River High School 1986. Photography, Photo Lab Development
1984-2002. Quickbooks, Microsoft Office Professional 2010, Windows 7,
Multi-Unit Manager. Interviewing, collections, staff training, hire and
fire experience.