Sales Customer Service

Career Objective: To organize and direct the actions of individuals

and groups towards a sound vision.

Profile: ( Developed national distribution system of

constructions products in Baku, Azerbaijan

( Directed a web-based product launch resulting in over

$100,000 of sales in 4 days

( Created automated sales systems streamlining the selling

process and increasing sales efficiency

Experience: Henges Insulation: Area Director of

Sales 11/2003 - Present

. Developed automated business system to streamline sales

process from proposal through completion

. Professionally managed relationships with general

contractors to maximize sales of company services

. Maintained high gross profit margins by selling value

and providing outstanding customer service.

. Trained incoming sales representatives and field

installers to meet high company standards

Triad Media: Project

Manager 07/2009 - 02 / 2010

. Directly supervised several departments in the creation

of new products, pricing and promotion

. Developed product launch resulting in over $100,000 of

web-based sales in 4 days

. Consulted with over 100 clients in the development of

their online sales strategies

. Created multiple online presentations for the

development of a successful online marketing strategy

Design Center - Baku, Azerbaijan Director of Business

Development 10/2005 - 10/2006

. Developed a complete international selling system /

warehouse management program for inventory control and

sales promotion.

. Created solid international business relationships with

manufactures from Spain, China, Turkey and Korea.

. Hired and trained city wide sales staff, developed

innovated promotional tools, and created comprehensive

management systems for multiple lines of products.

. Implemented discipline and professionalism in an

international business environment while increasing

morale and employee participation in company policies.

Re/Max International:

Systems Manager / Agent 04/2002 - 11/2003

. Created systematic client care processes resulting in

over 38 transactions in my first 18 months.

. Exhibited professionalism in developing new business

resulting in a management position within one year as a

"Before" unit director.

. Excelled in collaborating with team members to develop

new ideas and programs to grow the company business.

RJK Associates: Co-Owner / Director

of Business 08/1999 - 4-2002

. Composed innovative marketing material for a diverse

group of businesses designed to represent a company

completely on the World Wide Web.

. Integrated sales and marketing strategies into a World

Wide Web application in several business sectors.

. Communicated business ideas from traditional business to

web related applications.

. Designed and developed complete contracts to facilitate

a new business sector.

Education: Bachelor of Arts - Business Administration

Rockhurst University, Kansas City, Missouri - May 1997

rategy

esentations for the development of a successful online marekting e

days

nles efficiency.

Other: Instructor of International Marketing at Qaf Qaz University in

Baku, Azerbaijan. - Winter Semester 2007.

Multiple public speaking engagements including a recent

public appearance in Tirana, Albania

Dedicated husband and father of 3 children

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