Quality Supply Chain
Resume:
Robert W. Gardner
Phoenixville, PA 19460
*******.****@*****.***
Proven Multi-Cultural Leader with over 17 years’ experience in various regulated and non-regulated industries
to include the FAA regulated Aerospace Market, Military, Power-Gen Industry Start-ups, Gas & Wind Turbines, & also
Industrial Markets. I am currently the Manager, Projects & Production Engineering at United Technologies Climate
Controls & Security (CCS) Kidde Fire Fighting Division in Exton, PA. I’m responsible for the business unit’s overall
Custom Engineered Project and Production Engineering Management for our POG market segment, in addition to the
ACE Continuous Improvement Lean Manufacturing Program, Quality Management Systems and the Supplier Quality
Management Program & Supplier Gold Program development of incumbent and new suppliers. I play a key role in
improvement strategy development and deployment, as well as employee training, improvement implementation and
promotion of a culture of lean continuous improvement. I’m a proven, results and Data-driven, Senior-level
professional with expertise in highly regulated industries with strategic planning, developing/implementing quality
operating systems, operations, and supply chain management. I’m also a team player who continually strives to
improve processes, strategies, products, customer relations, and financial performance. My management
responsibilities have included leading Quality and Production Integrated Product Teams (IPT) to utilize metrics for
data driven decisions and continuous improvements and reduced rework costs. These initiatives involved the
coordination of cross-function teams from Operations, Engineering, Finance and Purchasing, Commodity Managers
and Supply Chain.
My Operations Experience includes but is not limited to:
Achieving Competitive Excellence ACE - Continuous Quality Improvement/Process Excellence (TPM, Lean, DMAIC)
Project Quality Management
Supplier Development/Supplier Quality
Process Mapping/QCPC/Value Stream
Organizational/Leadership Development
Strategic Sourcing/ Supplier Development/Supply Chain Management/Supplier Quality
Lean Manufacturing/ Benchmarking best practices
P&L Management (Budget, and Facilitation of Cost of Quality systems creation, analysis and reduction)
Power Generation/Aerospace Quality Systems Implementation/Maintenance and Regulatory Auditing
Prior to UTC, my last career assignments were at two Start-up business Operations in the Alternative Wind and
Industrial Power Generation Industries. First was as a core team member of Quality group at Mitsubishi Power
Systems a Multi-National Japanese Power Generation Turbine OEM. Second was as a Supplier Development/
Supplier Quality Manager for the start-up business unit of Gamesa Wind US in Fairless Hills, PA. Gamesa is a
manufacturer of 2MW Wind Turbines for the wind industry. This was a $500M per year Global Business Unit.
I have process knowledge of various manufacturing processes in various technologies which translate well to
managing and understanding complex custom engineered manufacturing such as:
Aerospace Manufacturing/ Gas Turbine Component Manufacturing and Repair Operations
Casting Foundries
Composites/fiberglass
Bolt/Fastener Manufacturing
Steel Plate Mfg.
Machine shops, Hydraulic Equipment Mfg pumps
Electrical transformers /Generators
Bearing manufacturing
Laser cutting, W elding and Non-Destructive testing.
I’ve visited many countries to perform these supplier development and qualification assessments to include
Japan, China, Korea, Europe, Canada and Mexico. My Business Acumen has enabled me to effectively manage
operations ranging from Customers to Senior Management and within highly matrixed organizations across different
business units. My military experience comes with Helicopter Flight Operations experience within the United States
Marine Corps Presidential Helicopter Squadron Marine One HMX-1 supporting the President, Vice President and
Heads of State Missions. I believe those experiences coupled with my military leadership and start-up business
experience with 2 Multi-National OEM’s will correlate and complement my education in relation to this position.
Regards,
Robert W. Gardner
Robert W. Gardner
1703 Northridge Court Phoenixville, PA 19460 610-***-**** *******.****@*****.***
Areas of Expertise
Continuous Improvement/Process Excellence Employee Development
TPS, Lean Mfg, DMAIC, TPM, Kaizen, 3P, 5S, Process Auditing/Risk Mitigation through
Value Streams, RRCA, Benchmarking, SIPOC, auditing and Preventative Maint. programs
MFA, VOC
Project Quality Management ISO 9001/AS9100/FAA Parts 21, 43 & 145
Metrics & KPI development Non-Destructive Testing/NADCAP
Supplier Management – Quality Systems and
Gap Analysis and solutions facilitation
Processes
Aircraft – Production & Maintenance
Vision & Decision Making- Linking strategy to
tactics
Manufacturing Equipment TPM methodology Aerospace/Industrial Gas Turbine O&M
Multi-tasking & Problem Solving W ind Turbine Manufacturing
Professional Experience
United Technologies Corporation Climate Controls & Security Kidde Fire Fighting - Exton, PA 2010 - Present
Manager, Projects & Production Engineering March 2012 - Present
Led the execution of sales contracts in project m anagement processes on multiple parallel projects from client
bid proposals through production and delivery for the customer’s unique large custom engineered systems for
international projects. Overall responsibilities accounting for project execution, budget, cost, schedules and
customer delivery. Managed Production Engineering team ensuring engineering specification releases for
production sites and suppliers were on schedule to include RRCA on in-process production and supply chain
issues to manage earned value and mitigate risk on critical path and long lead items.
Defined Project Scope, Quality WBS and SOW definition in coordination with our Customers and Sales
team
Managed Supplier Inspection & Testing Schedules and communications to client engineers for Project
earned value management metrics to ensure budget, cost, schedule, quality, testing and on-time delivery
Managed the overall review of the engineering activities and ensuring that the engineering tasks (such as
customer data requirements, supplier shop support, certification issues, engineering reports are
completed within the scheduled time frames and ready for customer review and receipt
rd
Analyzed and prepared statements of work to 3 party outside engineering services and 3rd party
equipment suppliers. Also developed and supported quoting activities for engineering requirements to
support project production processes and schedules
W orked directly with supply chain and production teams to identify and resolve critical path issues for
overall project completion
Recommend new product business opportunities and new custom engineered systems for mobile fire
fighting pumping systems
Manager, Quality/Supplier Quality & Achieving Competitive Excellence (ACE) April 2010 – March 2012
Led Quality, Supplier Quality and Project Quality Management processes from client bid proposals and feed
stage documentation for large custom engineered systems for international projects accounting for project
execution, budget, cost, schedule and customer delivery. Led and facilitated continuous quality improvements
within the Kidde Fire Fighting organization from the ACE Bronze level to the ACE Silver Achievement level in
6 months. Managed, facilitated and implemented the Supplier Gold Program for the development/qualification
auditing processes, procedures and projects in direct support of the business unit operations.
Managed, facilitated and supported ACE activities working towards site Silver: including Total Productive
Maintenance, VSM, Standard Work, Process Certification, QCPC turnbacks & Visual aids
Managed the Sikorsky Gold site ACE Benchmarking event for the Engineered Proposals group
Initiated the QCPC process for organizational turnback metrics trending, analysis and corrective actions
Analyzed and monitored Supplier Gold trends and areas of supplier improvement opportunities including
Supplier On Time Delivery, Quality defect reductions and Supplier Gold DNBi supplier risk management
Compliance and Training for International Traffic in Arms Regulations (ITAR) & DFARs
United Technologies Corporation Sikorsky Global Helicopters - Coatesville, PA 2007 - 2010
Quality Engineer – Final Assembly & Production Operations – S-76 & S-92 Final Assembly
As a Core team member of the Quality Engineering Department at Sikorsky, m y responsibilities and
accomplishments have included assisting in the continuous improvement and development of the S-76C++
ACSEP Production Certificate, S-92A PLR Extension through FAA approval, Quality Council Review Board,
Developed and chaired (COPQ) Cost Of Poor Quality program aimed at identifying high drivers contributing to
identifying production profit losses through activity based costing. Developed and implemented effective
processes, methods, metrics and organizational goals to achieve on -time, on budget, defect free aircraft deliveries. I also
led ACE cells in Shingijutsu Kaizen events, process certifications and process improvements.
Implemented and supported ACE CI activities working towards site Silver: including VSM, Standard
W ork,, Process Certification, First Time Yield (FTY) metrics, QCPC & Visual aids documents
Facilitated Quality/Production IPT Teams in the Final Assembly of S-76 and S/H-92 sites
Supporting the aircraft production delivery schedule in accordance with cost, schedule, flight testing,
quality and technical performance requirements
Creation of value added metrics for quarterly performance reporting and continuous improvements
Performed audits and GAP Analysis of AS9100 and UTC ASQR-01 with current FAA regulations CFR
Parts 21, 43 & 145. Liaison with ACSEP and PLR FAA audits for FAA Production Approval – MIDO-44
Gamesa Wind US Fairless Hills, PA 2006 - 2007
Manager, Supplier Quality
Core team member of the start-up business unit of the Spanish Wind Turbine Company. This unit held
business operations into the North American market. Interfaced with our critical suppliers and their senior
management. Responsible for the successful development, and strategic sourcing of new suppliers, through
the quality requirements process for timely delivery of our raw materials and finished component assemblies.
Managed and implemented the Supplier development/qualification auditing processes, procedures, and
projects.
Managed and Led a team of Supplier Quality Engineers and implemented the Supplier development and
Supplier Quality Systems
W orked within a cross functional Strategic Sourcing and Engineering group for continuous improvement,
process improvement and preventive active initiatives in support of the strategic sourcing effort.
Managed and developed suppliers from a technical perspective and lead resolution of technical issues.
Lead cost, lead-time, and quality improvement initiatives with key suppliers to achieve compliant quality
system requirements of Gamesa in the form of: (PPAP) FAI Production Part Approval Process
Investigated and determined root causes for major quality escapes and other major manufacturing issues
in regard to our supply chain using CAPA, FMEA & 8-D problem solving methodologies
Mitsubishi Power Systems Orlando, FL 2001 - 2005
Quality Engineer – Manufacturing & Repair Operations
Core Quality team member of the start-up business unit opening Japanese Industrial Gas Turbine business
operations into the North American market. Assisted with continuous improvement Kaizen efforts and
implementation of ISO9001/ISO14001 quality system documentation in the areas of M501D/F/G component
knowledge, manufacturing process development, procedure writing, configuration management, and R&D.
Assisted engineering in MRB (Material Review Board) reviews and dispositions, root cause analysis, trending,
repair qualification processes and preventative actions . Initiated and assisted in the development of NDT
processes Level II in VT, PT, ET, and UT on major gas turbine components to include compressor blades,
fuel nozzles, combustor baskets, transitions, turbine blades vibration and dynamic balance tests, vanes, and
ring segments and set-up for HVOF/Plasma thermal spray operations and Ceramic TBC coatings.
Vertical Aviation Technologies Inc. Sanford, FL
Helicopter Component Repair - 2001
Responsible for the complete repair assembly/disassembly of helicopter components for the complete re -
manufacturing maintenance efforts of Sikorsky S-55 helicopters. Completed assemblies of a re-designed 5
Blade rotor head, Swash plate assemblies, pitch control arms and Transmission- gearbox planetary gears,
hydraulic actuators and assemblies.
United States Marine Corps Presidential Helicopter VH Program HMX-1 Quantico, VA 1995 - 2000
U.S. Marine - Quality Assurance Representative Presidential Duty Marine One
U.S. Presidential Support Specialist in the Marine Corps / Sikorsky Aircraft VH Program responsible for
engine shop operations (T-58-GE--400B, T58-GE-16, T700-GE-401C) platform engines and maintaining a
critical 100% mission readiness flight schedule for Marine Helicopter Squadron One, HMX -1 Executive Flight
Detachment Maintenance Team of Sikorsky VH3D/VH60N (S-61/H-60) Helicopters. Directly supported the
President/ Vice President of the United States’ airlift operations on Marine One, and also supported White
House Liaison Office, DOD and Heads of State Missions.
Certified Quality Assurance Representative as a Collateral Duty Inspector for the engine shop on Sikorsky
VH-3D/VH-60N (S-61/H-60) helicopters C & D phase and 600hr. and 1200 hr airframe inspections
ensuring application of quality procedures, directives, repairs and component logistics while maintaining
100% mission readiness
Supported Sikorsky VH3D/VH60N Helicopter Breakdowns and Build-ups for C-5/C17 Global Transports
Performed Squadron Phase Inspections of 50hr, 150hr inspections on VH-3D Helicopters power plant
systems and flight test support and troubleshooting
Provided flight-line, test cell and deployment support of the Boeing CH-46E Engine Program
Qualified technician on engine test cell facilities, to include critical systems monitoring, transducer/
accelerometer vibration analysis, fuel system s, dynamometer load testing/balancing and temperature
monitoring
Managed logistics, engine testing, and ERP/MRP System NALCOMIS parts procurement with
implementation of technical directives, power plant changes, component tracking, and component life
cycle limitations from NAVAIR Patuxent River, MD NADEP Cherry Point, NC and Sikorsky Stratford, CT
EDUCATION & TRAINING
Academic
Master’s of Business Administration MBA 2010 - The Pennsylvania State University
Bachelor of Science Business Management 2006 - University of Phoenix (South-Orlando Campus)
Technical Training
Project Management (PMI) – Facilitation & Communication 16hrs - 2011
Project Management (PMI) – Project Management Essentials 16 hrs – 2011
Ito University – UTC Research Center Farmington, Ct - 2011
ACE Associate Lean Certification - 2011
ACE Practitioner Progression – Operations 23% Business Process 15%
Sikorsky 2-Day ACE Superday W orkshops Coatesville, PA- 2008/2009
ASQ Certified Quality Auditor 10 week Training Course ASQ Philly Upper Merion, PA- 2006
Dupont S.T.O.P Safety Training for Supervisors Orlando, FL- 2003
Flow Systems Training- FSI Berthoud, Colorado- 2002
Vibration Analysis Testing- STI Technologies Rochester, New York - 2002
CMM Programming and Operating- Giddings and Lewis Dayton, Ohio- 2002
ASNT NDT Level II Certified VT, PT, ET, UT- Certified Testing Labs Orlando, FL- 2001-2002
Gas turbine engineering and familiarization, Mitsubishi Heavy Industries Takasago, Japan - 2001
Military Training
Aircraft Maintenance Noncommissioned Officer course Marine Corps Institute- 2000
HAZMAT Material/ Waste Management, Army Logistics Command College- 1999
Non-commissioned Officer’s Professional Development Training Program, Marine Corps Institute- 1998
Overhaul Maintenance Program, G.E. T-700-401C Naval Air Station Mayport, FL- 1998
Aviation Quality Assurance Supervisor’s Program Marine Corps Institute- 1998
Non-commissioned Officer’s Leadership course Marine Corps Institute- 1998
Overhaul Maintenance Program, G.E. T58-GE-16 Marine Corps Air Station New River, NC- 1996
Jet Engine Gas Turbine Physics Theory & Operation, Naval Air Station Memphis Tennessee- 1995
Professional Certifications:
American Society for Quality ASQ CQA Certified Quality Auditor 2006 Certificate #35059
American Society for Quality ASQ- ASQ Philadelphia Section Individual member
American Society for Nondestructive Testing ASNT
Security Clearance
Top Secret “Yankee White” Security Clearance (SSBI) Presidential Security Clearance last current
(8/2002)
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