RESUME
MUDASSIR SHAIK
********.******@*****.***
Cell: 0091-998-***-****
Malleshpalya, 0091-
Bangalore.
560075
Objective:
Intend to build Career for Leading Technical giants with Committed and
Dedicated people, which will help to explore myself fully
& realize to work as a key in such Challenging Environment.
To work in a reputed organization and build up my career where in I
can use all my talents to make the company reach its pinnacle.
Education Qualification
Graduate in B.Sc computers from S.V University A.P.
Intermediate (M.P.C) from Board of intermediate A.P.
SSC from Board of Secondary Education. A.P.
Technical Skills:
. Operating systems Win XP,Win7,Win8,Vista
. Networking installations establishing LAN
. Maintaining the Domain.
. Any type of Dot Matrix, Laser Printers, MFP's Configuring,
Installing and trouble shooting
. All types of Desktop, Laptops troubleshooting
. Structural cabling of CAT6, CAT5 Cable and setting up of LAN.
Hardware skills:
. PC assembling and troubleshooting various hardware problems.
. Troubleshooting all kind of LAN, Networking problems.
. Good development, working knowledge of all types of printers.
. Having knowledge in any type of Mother Board servicing.
. Crimping of RJ-45, I/O port connectors.
. Having good knowledge in the servicing of Printers, MFP's, Fax
machines, Projectors, Computer Hardware & Networking
. Installation and configuration of THIN CLIENT
Job Responsibility:
. Attending Break Down calls and troubleshoots of Computer, Printer
and Networking problems, Audio & Video Conference units,
Projectors, Fax Machines in site
. Configuring and connecting Internet connections, Workgroups,
Domains and clients
. Maintaining and creating user accounts and groups by assigning
respective Permissions.
. Performing day to day activities.
. Install and setup desktop /laptop/lan.
. Resolving desktop system problem.
. Call Creating and sending day reports in SAP software
. Installing,troubleshooting and configuring of all types of
Printers
. Installing and maintaining of CITRIX software
. MS Outlook 2007, 2010 configuration and all types of
troubleshooting.
. Solving the problems by taking Dameware Remote control and Remote
Desktop.
. Have working Knowledge of ITIL Process of Ticket Logging, Incident
and Change Management
PROFESSIONAL EXPERIENCE:
. Worked as a Service Engineer in SHINE TECHNOLOGIES at Nellore from
2006 June to 2010 May.
. Worked as print&save Engineer in WeP (Wipro e Peripheral).
. Certified as WCE (WeP Certified Engineer) in Printers.
. Worked as Desktop Support (Residence) Associate Engineer in
Precision Informatics (M) pvt.ltd, Bangalore. (Zuari Cement Ltd,
Yerraguntla, Kadapa dist.) From Jan 2011 to Dec 2011
Worked as a System Engineer in Value point systems pvt.ltd,
Bangalore. From Jan 2012 to April 2013
PRESENT:
I am working as a Customer support Engineer in Precision Infomatic
pvt.ltd, Bangalore. From May 2013 to till date. (Client of GMR Group
International pvt ltd)
Personal Details:
Date of Birth : 08-Aug-1988
Sex : Male
Nationality : Indian
Marital Status : Single
Fathers Name : Shaik Sardar Basha
Passport No : K8259208
Address : MUDASSIR SHAIK
#3081,Malleshpalya,
Near
BEML,
Bangalore - 560075
Summary: I here to declare that the above information and particulars are
honest and correct to the best of my knowledge
Place:
Date:
(MUDASSIR SHAIK)