Customer Service Administrative Assistant

Diana Cannova - ************@*****.*** 914-***-****

Profile

Educated and conscientious; excellent verbal and writing skills;

proficient in Microsoft 2010, Word, Powerpoint and Excel; superior

abilities in customer service, research and organization.

Work Experience

Administrative Assistant/Personal Assistant

Upon Request, Greenwich, CT

March 2012 to present

Act as Personal Assistant to company V.P

Maintain files- accounts receivable/payable

Office reception

Ordering supplies and lunches

Assistant to H.R department when needed

Troubleshooting office technology issues with I.T department.

Scheduling meetings, car service, hotel and airfare for company executives when

needed.

Organizing relocation needs of new/transferred employees nationally.

General office duties including but not limited to: answering phones

and transferring calls, faxing, heavy scanning and emailing.

Office Coordinator

Palermo Painting Co - South Salem, NY

September 2000 to Present

Maintaining Paper and Electronic Files of estimates and invoices

Receiving all incoming calls and keeping detailed messages

Scheduling contractor’s appointments

Handled and resolved customer service issues

Preparing bids and proposals

Franchise Administrator

We Do Lines, Inc -Ridgefield, CT

January 2011 to June 2011 (Temp Position)

Maintaining Paper and Electronic files

Receiving all incoming phones and keeping detailed messages

Receiving and responding to all new/ongoing franchise inquiries

including the set-up of appointments and Webinars with CEO.

Creation and completion of Franchise Operation's Manual & Newsletters

Ordering office supplies and keeping office organized

Collaborating with P/R Company: social media

Practice Support

Mt Kisco Medical Group -Mount Kisco, NY

November 2008 to May 2010

Patient Check-In: Verifying/updating information

Maintaining an organized waiting room

Collecting co-pays, running nightly reports

Distributing and retrieving appropriate doctor forms

Keeping patients updated on appointment delays or any other issues

Education

Bachelor of Arts in History

Western Connecticut State University -Danbury, CT

2003 to 2007

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