Sales Supply Chain

Robert J. DeSapri

***** ***** ***** **** * estlake, Ohio 44145 : 440-***-**** : ********@***.***

Operations Executive

Cross-Functional Leadership ~ Process Improvement ~ Building Corporate Value

~ Delivering “Operational Excellence” by listening to the voice of the consumer. ~

Executive Summary

Industrious and metrics-driven planner and director of interdependent business operations for start-up and

high-growth organizations where customer-centric relationships, quality service, and competitive distinction are

foundational business philosophies.

Cross-functional collaborator leveraging root-based business experience and sophisticated troubleshooting

qualifications to identify operational gaps and implement policies, programs, processes, and sys tems that minimize

risk and cut costs while increasing productivity and revenue.

Positive, enterprising, and resourceful leader who is accustomed to thinking ahead, anticipating unforeseen

challenges, and making critical, yet judicious decisions to meet corporate deliverables. Recognized by staff as a

natural leader and avid listener who believes in getting to know his team, emphasizing accountability, and

rewarding hard work. Open to relocation.

Value Offered …

Strategic Business Planning P&L and Budgeting (Capital & Operating) Forecasting

Cost & Benefit Analysis Expense Reduction Competitive Positioning Sales & Marketing

Distributorships Process Improvement Strategies Performance Metrics

Supply Chain & Logistics Vendor Relations Contract Negotiations Policies & Procedures

W orkforce Planning & Optimization Recruitment Networking & Partnership Building

Career & Achievements

EXECUTIVE CONSTRUCTION, INC./ALL COMMERCIAL CABINETS, LLC W estlake, Ohio 2003 to Present

Vice President of Operations

Pivotal architect, planner, and driver of daily business operations across each business unit for a multi-million-dollar

renovator of lobbies, rooms, and American Disabilities Act (ADA)-compliant common spaces across the hospitality

industry. Meet key performance indexes of each department including business development, finance, sales,

marketing, warehousing, vendor relations, supply chain management and logistics, compliance, administration, and

human resources. Manage client portfolio pr icing, contract negotiations, retention, and growth. Accountable for

P&L, forecasting, strategic planning, cost control, budgeting, and staff recruitment, training, and mentorship.

Propelled the company from start-up to achieving $3.7M in 2007 annual sales; built portfolios and

implemented all organizational structures, policies, procedures, and systems.

Grew client portfolio from one client (Red Roof Inn) valued at $900K during the first year to achieving

consistent annual revenue gains and an impressive portfolio featuring Motel 6, Wyndham, and Hyatt Place.

Saved Red Roof Inn between 25%-30% after identifying storage deficiencies for Furniture, Fixtures, and

Equipment (FF&E) and recommending purchasing, shipping, and procedural resolutions.

Reduced risk and maximized asset control for clients by conceptualizing and launching “Lobby in a

Box” a mobile ADA concept that safely collected, stored, and transported FF&E to locations nationwide.

Launched a company subsidiary All Commercial Cabinets (ACC) after pinpointing and capitalizing

upon a renovation need for quality cabinetry.

Negotiated and secured distributorship rights with Kraft Maid and Saco Cabinetry companies.

Built, retained, and grew a lucrative client portfolio by leveraging human factors that entailed extensive

networking; listening to the customer’s needs; delivering measurable solutions; and never taking customers

for granted.

RJD Cleaners, Inc. (DBA Pat’s Cleaners) Fairview Park, Ohio 1994 to 2003

Director of Operations

Essential orchestrator, builder, and leader of multi-site business operations for an over-the-counter dry-cleaning

and fire/water restoration company operating 24/7. Planned and implemented strategies impacting P&L, business

development, competitive positioning, sales, marketing, consumer loyalty, cost control, distribution, and

compliance. Developed service lines, price structures, and advertising while overseeing facility management,

maintenance, inventory, purchasing, compensation, payroll, workforce planning, and employee relations. Directed

all cleaning processes and retail operations, including fulfilling every role as necessary. Recruited and managed

more than 30 staff members for each functional business unit and measured performance.

Doubled plant and drop-off store locations in four years with only a $10K investment; paid off initial

promissory note in three years.

Increased operational efficiency and productivity after enhancing internal systems, processes, and

procedures; earned the respect and trust of existing sta ff by fostering a work environment that promoted an

open-door policy, idea sharing, and team focus.

Succeeded in negotiating and selling the company in 2003 at a 94.7% profit.

Early management trainee highlights with Rollins Leasing Corporation, 1991 to 1994, happily discussed during a

personal interview.

Formal Education

THE UNIVERSITY OF CINCINNATI Cincinnati, Ohio

Bachelor of Science in Business Management

~ Distinguished Professional & Character References Furnished During a Personal Interview . ~

Robert J. DeSapri : 440-***-**** : ********@***.*** Page 2

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