Customer Service Sales

SAMUEL JOSE SERFATY ROMERO

CUSTOMER SERVICE REP. FULLY BILINGUAL (SPANISH-ENGLISH)

*********@*******.***

**** **** *** **. #***

Boca Raton, FL 33486

Cell: 561-***-****.

PROFESSIONAL PROFILE:

• Personality: I’m a very proactive person, and ready to learn new tools, that will help me optimize my job and my professional career.

• Objetive: Keep going with my development as an Customer Service Rep., so I can help any company to reach its goals.

PROFESSIONAL EXPERIENCE

Salesmen staff

September 2010 / May 2011.

VERDE & GREEN ENERGY. Miami, FL.

• Responsible for clients in Palm Beach County.

• Matches purchase orders with invoices and recorded necessary information.

Sales Manager

January 2010 / August 2010

AUDIO VIDEO COMMUNICATION STORE. Miami, FL.

• Overlooked the sales department.

• Supervised sales team of six.

• Prepared and issued bills and invoices according to established procedures.

• Matches purchase orders with invoices and recorded necessary information.

• Reconciled and reported discrepancies found in sales (cashier).

• Communicated with customers, employees and other individuals to answer questions and explain information.

March 2008 / April 2009

INFINTY 3000 C.A Caracas, Venezuela.

• Provided operations support to national and international businesses, sales and services.

• Calculated, prepared and issue bills, invoices and staments, according to established procedures.

• Matches purchase orders with invoices and recorded necessary information.

Co-owner

October 2003/ March 2008

INVERSIONES TOTAL CLEAN 613. C.A Caracas, Venezuela.

• Cleaning and remodeling services company (mainly banks branches).

• Responsible for over 200 workers.

General Manager

February 1996/ August 2002

INVERSIONES SABENPE, C.A. Caracas, Venezuela.

• Responsible for more than 150 workers (drivers, mechanics, technicians, coordinators, supervisors), providing environmental services.

EDUCATION

Eugenia Ravasco High School, 1987

Caracas, Venezuela.

High School Graduate.

UNIVERSIDAD METROPOLITANA, 1995

Caracas, Venezuela.

Civil Engineer.

SKILLS

• Creating problem solving.

• Ability to work under pressure.

• Fluent in Spanish and English (Both verbal & written skills).

• Microsoft Office (Excel, Word, Power Point, etc…)

• Knowledge of Quick Books Sales System.

• Skilled typewriter.

REFERENCES

Upon request.

Contact this candidate