Customer Service Manager

hahodm

Hassan J. Rizvi

** **** ***** ****** ********, NJ 08840 email ************@*****.*** Cell 732-***-****

objective

To work in a financial organization where I can utilize my

international banking skills specializing in funds transfer

operations.

Experience

March 2006 March 2012 Hudson Group New York, NY

Manager

Managed retail business and supervising staff.

Provided leadership and direction to day to day operations.

Responsible for staff’s productivity and stimulating company growth.

August 2004 – February 2006 Rizvi Corporation Lawrenceville, GA

Owner of Gas Station/Convenience Store

Established own business and ran the business independently.

Responsible for taking inventory, customer service, and training staff.

Responsible for opening and closing the business on a daily basis.

Building relationships with product providers and finding ways to endorse their products.

September 2001–December 2003 Mashreq Bank,Psc New York, NY Officer Client

Services Dept

Supervise a staff of four.

Responsible for Funds Transfer Operations.

Worked with Globus back office system and the Gifts payment system processing in & out Fed Payments,book transfers

generating outbound Swift payment instructions.

Responsible for beginning and end of day functions of funds transfer network.

Responsible for the OFAC filteringof all incoming and outgoing messages.

Monitor bank’ s financial positionand make decision whether to buy or sell fed funds.

1

hahodm

Authorize all transactions

June 1995–September 2001 Bank of Tokyo Mitsubishi Limited New York, NY

Associate

Supervising a staff of five

Using Montran & Bess payment systems authorize outgoing Fed,Chips,and Int’l transfers.

Monitor bilateral and debit cap positions with Fedwire and Chips.

Maintain Ofac database

Monitor overdraft accounts of all affiliated banks.

Prepare end of day reports for sttlement of bank’s position.

February1993–June 1995 Meespierson Investment Finance(U.S.) INC. New York, NY

Operations & Administration Manager

Telecommunications.

SWIFT funds transfer.

Back office investment operations.

Established and supervised the telecommunication,Swift and testing department.

2

Education

University of Karachi, Pakistan Bachelor of Commerce Degree

American Institute of Bankers Management Courses

Techinical Summary With Respect to Interfaced Systems:

MIDAS, MINTS, MONTRAN, BESS, GLOBUS GIFTS

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