Project Manager Customer Service

Jorden E. K raus

412-***-**** • *******@********.***

College Address

** ***** ******* ****** *** # 616

Washington, PA 15301

OBJECTIVE

To obtain the Accounting Analyst SA position.

EDUCATION

Washington & Jefferson College Washington, PA

Bachelor of Arts in Business Administration January 2013

Minor in Economics and a Concentration in Entrepreneurial Studies

Major GPA 3.06/4.00

RELATED COURSEWORK

corporate finance financial statement analysis financial accounting and mathematics

cost of capital analysis debt/equity financing stock/bond/option valuation

external financial reporting capital budgeting investment valuation

cash flow valuation leveraging and capital structure monetary policy analysis

pricing strategies and concepts taxation of business entities small business consultation

design of statistical experiments deal structuring risk management

venture capital analysis managerial risk continuous process improvement

probability and statistics inferential statistics statistical process control

BUSINESS EXPERIENCE

The W&J Small Business Center Washington, PA

College Consultant September 2012 – Current

• Currently developing a business plan for a local non-profit organization

• Collecting, analyzing, and reporting data to a consulting team

• Addressing important business-related issues under strict deadlines

Titanium Metals Corporation Toronto, OH

Quality Assurance Intern May 2012 – September 2012

• Selected out of 100’s of students from

W&J to take part in this internship program

• Project manager and creator of an

advanced quality alarm monitoring system

• Developed a sophisticated Microsoft

Excel quality-alarm tracking database

• Recorded, tracked, and presented

statistical findings to department heads

• Learned and used QI Analyst

Software and Minitab Statistical Software

Baierl Automotive Group Wexford, PA

Customer Service Employee June 2009 – September 2011

• Addressed customer complaints, orders, and service-related issues

• Performed business related activities under strict deadlines

• Recorded and reported service related information to managers and co-workers

ACTIVITIES

Washington & Jefferson College Economics Club February 2011 – Present

Contact this candidate