Customer Service Accounts Receivable
Resume:
RACHELL BUTLER
**** **** ***** ***** ~ Frisco, TX 75035
Phone: Cell 678-***-**** Email: ***********@*****.***
CAREER OBJECTIVE
Performance driven, highly analytical, service professional with excellent
interpersonal, organizational and communication skills seeks a position within a
career that fully utilizes my knowledge, experience and abilities while offering
personal and professional growth within a progressive organization.
SUMMARY OF QUALIFICATIONS
Highly organized account specialist with experience in accounts payable/receivable,
training, credit &
collections, claims, customer service and management
Analytical and detailed-oriented, able to identify and implement process
improvements that increase accuracy consistency, and efficiency.
Strong communication, negotiation, customer relations, and problem solving abilities
Innovative thinker with strong ability for strategic vision.
Positively motivates, trains, leads, coaches and develops others.
Strong interpersonal skills such as integrity, assertiveness, initiative, etc
Detail oriented with a keen ability to recognize discrepancies
Ability to make decisions in a fast-paced environment.
Effective time management skills and the ability to work under pressure.
Self-starter with very strong attention to detail and accuracy
Strong team player who creates synergy within the group and is able to work under
pressure in order to meet deadlines
Superior data entry skills
PROFESSIONAL EXPERIENCE
Cheddar’s Casual Café Irving, TX
Payroll/Data Entry Analyst 2012-2012
Process all new hires in Paychex.
Update taxes and wages in Ruis.
Compared data in documents to verify accuracy.
Prepare batch entry forms using established procedures in Excel.
Maintain daily incoming mail.
Monitor issue track to resolve branch issues.
Perform accounts receivable and payable functions.
Responsible for maintaining incoming invoice & meeting payroll deadline.
R. Butler 2
Claim Source One Roswell, GA
Claims Analyst 2004-2008
Provide over one hundred agents with supporting documentations to ensure property
square footage audits.
Perform accounts receivable and payable functions.
Document information in ACT customer database.
Train all new employees on database, recorder keeping, client and customer contact.
Ensures the efficiency of all settlement check processing.
Provide knowledgeable information to clients, court appointed inspectors, and staff.
Maximize receivable cash flow through optimization, development and measurement
of regional collection team.
Analyze, recommend and implement process improvements to optimize receivables
Assist regional/branch management with receivable goals and objectives, timely
management reporting, project and customer risk analysis, and coordination of
corrective action plans.
Acts as a liaison with other departments, vendors, agencies, as needed, to jointly
resolve problems and customer service issues.
Cendian (LaVista Resources) Atlanta, GA
Accounts Payable Clerk 2003-2004
Processed incoming invoices.
Managed accounts receivable and billing services.
Coordinated payment schedules and shipping expenditures.
Verified accuracy of every expense prior to recording.
Processed monthly reports and week-end closings
Utilized Excel and company software (ACT/Oracle) database to manage accounting
data.
Responsible for entering and processing receivables, billing transactions, account
analysis and reconciliations, and cash applications.
Monitored accounts receivable balances and identified issues attributing to account
delinquency.
Researched internal and customer credit requests and unapplied payments on
customer accounts. .
COMPUTER SKILLS:
Proficient in Microsoft Office Suite, Excel, Paychex, Rius, QuickBooks, Windows,
Oracle and ACT database
EDUCATION:
R. Butler 3
PHR (Professional in Human Resources) Certification
Baton Rouge Medical Institute – Phlebotomy Tech, Baton Rouge, LA
Pinole Valley High School – Pinole, CA
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate