Manager Human Resources
Resume:
GAUDI HERNANDEZ NICKSON
** ****** **, ****** ******, NY 10305
**************@*****.***
To obtain an HR Generalist position that will provide an opportunity for continued growth and
development.
PROFESSIONAL PROFILE
Proactive, analytical, and bi-lingual (Spanish) HR Professional with proven track record of implementing
efficient programs, managing benefit administration & payroll functions, and supporting the employment
services arena. Possess excellent verbal and written communication skills with successful abilities at all
levels of employees.
PROFESSIONAL QUALIFICATIONS
Microsoft Office, ADP Pay Expert, PeopleSoft, Great Plains, Report Smith
ABILITIES
Benefit administration, payroll functionality, bill reconciliation, new hiring processing, unemployment
processing, database maintenance, mass employee communications, critical thinking and fluent in verbal
and written Spanish
PROFESSIONAL EXPERIENCE
SYMANTEC-SAI PEOPLE SOLUTIONS
HEATHROW, FL
06/2010 – 08/2010
HR Representative
• Answered HR questions that came in via e-mail and a phone queue regarding leaves of
absence, compensation, policy clarification, and employee relations.
• Advise on and administer leaves of absence in compliance with federal and local laws
(FMLA, CFRA, OFLA, PDL, etc).
• Responsible for maintenance and implementation of leave of absence policies and
procedures
• Work closely with HRBP’s and managers in guiding them in termination, performance
reviews, and new hire processes.
SIEMENS CORPORATION-SPHERION
ORLANDO, FL
02/2009 – 12/2009
HR Specialist
• Responsible for maintenance and implementation of leave of absence policies and
procedures
• Determine leave type, verified eligibility, and calculating leave length
• Coordinate division leaves including integration with state leave laws and workers
compensation
• Support return to work processes, and updating payroll and HRIS
• Responsible for all communications with the employee, line manager, HR manager and any
third party disability vendor during the duration of the leave
• Serve as a liaison, and resolve issues by interacting with the divisions’, payroll, or disability
claims
administrator
• Work with team management and divisions to improve efficiency and quality of service
delivery
• Conduct reporting and audits to ensure divisions perform required tasks to maintain data
integrity in leave of absence applications
• Analyze system data to identify data errors or inconsistencies
PROTOCOL MARKETING MERRITT
ISLAND, FL
09/2008 – 01/09
HR Generalist
• Performed HR duties for 300 employees in a call center environment
• Coordinated all paid and unpaid leave of absences to include FMLA, LOA’s, Workers
Compensation, and PTO
• Recruited and conducted new hire orientations, prepared and processed paperwork for all
new hires
• Created new hire and termination processes, and managed employee relations
• Served as a substitute trainer on new programs for campaigns
• Provided monthly health insurance enrollment/termination paperwork to responsible
parties
• Coordinated on-site Workers Compensation issues following a work related injury
• Processed employee verifications and exit interviews
• Created policies, procedures and employee recognition programs
• Performed open enrollments meetings, and monthly enrollments for new hires
ADVANTAGE SERVICES GROUP
MAITLAND, FL
03/2001 – 05/2008
Senior HR Generalist
• Managed 200 employees, and 1200 temporary employees
• Implemented open enrollments presentations, recruiting employees, and developing policies and
procedures such as performance reviews, PTO time, and car allowances
• Enrolled and terminated employees in benefit plans, managed COBRA and FMLA
• Managed billing by reconciling deductions, and insurance applications
• Implemented monthly enrollments for employees meeting their introductory period
• Generated offer letters, performed background checks, and provided new hires with general notices
• Organized new hire orientation for staff members via phone, or in person to review employee
handbook
• Managed unemployment claims, employment verifications, employee relations, and the 401K Plan
1
ADECCO EMPLOYMENT CENTER
2
NEW YORK, NY
08/1999 – 02/2001
Billing & Payroll Specialist
• Proofed and printed checks for 500 employees on a weekly basis
• Assisted employees with payroll issues
• Processed submitted and amended invoices for temporary employees
• Performed an audit by verifying checks, timesheets, and the amount paid
ACCOMPLISHMENTS
• Aided in the implementation of HRIS tracking and reporting database that resulted in streamlined
administration and reduced costs by over $100,000.
• Initiated employee mass communication tool to rollout new programs and enable policy compliance
reducing call volumes by 50%.
• Developed and executed standardized new hire proposal and offer package eliminating rework by
over 50%.
• Utilizing new HRIS system, to set up monthly cross check verification with field for accurate
headcount assessment thereby maintaining timely billing.
• Assisted in auditing and correcting benefit premiums which helped return $85,000.
EDUCATION
Professional in Human Resources Prep Class-09/2007
ORLANDO, FL
Fashion Institute of Technology, NY, NY
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