Customer Service Manager

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*** * * * * 9 4 2 . Q U E N T E N K E H L @ YA H O O . C O M

QUENTEN J. KEHL

OBJECTIVE

To join a company with a Safe work environment, and where I can use my

customers always right model to be successful, with our company being the

first thought on their mind when it comes to our business.

WORK OF EXPERIENCE

5 2011–Until Present Stericycle Indianapolis, IN

Warehouse Supervisor

Supervise 35 employees in processing area. We process hazardous and non

hazardous waste, it is my job to make sure all staff follows all sops when

breaking down waste into streams. I handle all dot labeling and routing to all

carriers to get waste shipped correctly. I also order all warehouse supplies and

work with different vendors for better pricing. I am also a big part of the

safety committee and customer relations.

4-200*-*-**** GCS Ecolab Indianapolis, IN

Shipping Manager

Supervise 34 employees. Responsible for all picking, packing, and shipping in

SAP WM software, automated warehouse system, Trained all employees on

RF scanning and inventory counts. Responsible for setting and clearing

counts for inventory on a daily basis, responsible for all inventory control in

the dc, Head of Safety Committee, Handle customer concerns in distribution

mail box. Responsible for everything shipped via UPS and FedEx, and LTL

freight.

3-199*-*-**** Blacksmith Distribution Elkhart, IN

Warehouse Manager

Supervise 25 employees. Responsible for shipping, receiving,automated

warehouse system, vendor returns and set up all deliveries, trained employees

on forklift sit down and stand up, trained on how to pick by using pick tickets,

scheduled all maintenance on delivery trucks and forklifts, head of safety and

ordered all safety supplies to maintain employees safety, and received all

customer service issues and made them my priority, and headed all inventory

control done every quarter.

SUMMARY OF QUALIFICATIONS

I have certifications for operating forklift sitting or standing. Hazwooper 24

for shipping chemicals C.P.R. certified and a strong back ground in SAP WM

software. The use of RF scanners, inventory control, and a member of the

safety committee for past 10 years. I have also been awarded spot awards for

my ideas and eagerness to help my team ship 99.8 percent.

1991 1995 Sullivan High Chicago, IL

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