Project Manager Sales

FERNANDO DELAS CARNEVALI

*** ****** ****** ***. **********, NJ 07601

E-mail: ******@*****.***

Phones: 201-***-**** (home) • 201-***-**** (cell)

PROFESSIONAL PROFILE

A highly motivated, accomplished professional with experience in international business development, training, account

management, project development, and communications. Recognized by peers as a confident and capable individual with strong

organizational, leadership and interpersonal abilities. Relates to management and associates on all levels and demonstrates the

drive and desire to secure continued achievement in future business endeavors.

HIGHLIGHTS OF QUALIFICATIONS

Thirteen years professional experience in Key Account Management and International Business Development

Eight years experience in Project Design and Project Management

Three years experience in Grant Writing, Public Relations and Marketing

Extensive specialized training in International Education, Corporate Communications and Instructional Design

Excellent computer, communication and interpersonal skills

Six Sigma Green Belt training

Bilingual and bicultural in Spanish and English

PROFESSIONAL SUMMARY

Director, International Payments, Western Union Payment Services - 2005 to Present

Developed international payment services sales strategy to increase worldwide sales to a total of $12 million from 5.1 million

Launched payment service to allow Dept. Of Homeland Security acceptance of SEVIS fees worldwide

Managed Visa, MasterCard and American Express Payments cash payment relationships for over 8 consecutive years

Designed and Directed launch of international cash payment service for Citigroup Worldlink

Launched and is responsible for relationship with Google Cash Disbursement worldwide, worth over $6 million in revenue annually

Designed, implemented and currently maintains key responsibility for processing of Cash Pension payments from French and Italian

government section clients producing over $3.4M in 2011

Manager, Global Commercial Services, Western Union Commercial Services - 2003 to 2005

Managed and supervised all international managers in charge of commercial sales totaling revenue of $5.2 million

Coordinated efforts with country managers worldwide to optimize sales

Devised strategy and led team efforts to launch new commercial products in Mexico and Caribbean region.

Manager, International Key Accounts, Western Union Financial Services International - 2002 to 2003

Increased revenue of top 20 key Intl. Commercial subscriber companies by 30% over same period during previous year.

Managed relationships and implemented on site training programs and activation procedures for all subscribers.

Coordinated marketing initiatives with all subscribers and supervised marketing budget for North American region.

Acted as liaison between subscribing companies and all Western Union internal departments to resolve financial report

discrepancies, agent payout issues and technical items.

International Account Executive, Western Union Financial Services International - 2001 to 2002

Supervised enrollment process to ensure timely and accurate turnaround of new accounts.

Identified customer system specifications for software creation and implemented upgrades and modifications.

Installed Software and corrected connectivity issues with Money Transfer host.

Managed www.payment-solutions.com and created new commercial locator and Spanish translation of the site.

Training Specialist, Western Union Financial Services International - 1999 to 2001

Was responsible for the conceptualization and production of training resources in order to support an international network in

excess of 900 subscriber companies.

Developed and implemented training workshops on Commercial Money Transfer software as well as multicultural awareness,

communication skills and Global Payment Solutions (GPS) database.

Developed training materials in Spanish and English including presentations and manuals targeted to International

Commercial Subscribers.

Acted as link between the training and marketing teams to create web associations between Western Union and international

commercial subscriber companies.

Implemented web-based technologies as global solution to streamline account activation process.

Group Project Manager, Far and Wide Corporation - 1994 to 1999

Managed “Group Spain Division” which achieved $5 million in gross sales over a period of four years.

Created and implemented computer database to manage and coordinate group sales that resulted in 85% increase in the

group department sales.

Developed product-costing method in Microsoft Excel to be used by account executives, which resulted in 40% increase in

costing speed.

International Marketing Assistant, Hispanidad Holidays - 1993 to 1994

Managed and coordinated all advertising and promotional campaigns nationwide.

Analyzed and reduced advertising costs by 30%

Coordinated efforts between advertising agencies and designers to maximize output.

Project Manager and Instructor, Bergen Community College - 1991 to 1993

Assisted in the coordination of monthly meetings of the International Trade Round Table, an organization of International

Business Companies and a recipient of the United States President “E" Award for Export Excellence.

Developed international programs through organizations including Youth for Understanding, the U.S. Agency for International

Development and the U.S. Information Agency.

Coordinated the Central American States for Scholarship (CASS) Program at Bergen Community College. Was responsible

for international student academic and personal development.

Acted as Project Director of a UNIX and Office Management Training Program through the Institute of International Education

(IIE) in New York.

Acted as Project Director of a NAFSA (National Association of International Educators) grant project involving staff, faculty and

international students.

Designed proposals and procured grants for bilingual (Spanish English) technical assistance training projects aimed at

enterprise development.

Developed needs assessment and evaluation criteria for groups participating in training.

PUBLICATIONS

Manual for Development of Leadership Seminars for International Sponsored Students, NAFSA, 1992

EDUCATION AND CERTIFICATIONS

Michigan State University Bachelor of Arts in International Studies and Political Science with honors - GPA 3.8 - 1991

Michigan State University Certificate in Western European Studies, 1991

State of New Jersey New Jersey Certificate of Eligibility in Education, 1998

American Management

Association Account Management, 2001

Bergen Comm. College Web Master Certification, 2002

First Data Training Attended the following professional development courses: French, Service Quality Skills, Project

Management, Train the Trainer, Mobile Computing, Introduction to Intellectual Property and Finance

as part of “First Leaders” Certification. Received Six Sigma Green Belt training. 2002 through 2005

University of Phoenix Master in Business Administration, MBA (Technology Management Concentration) with Honors - 2009

OTHER SKILLS

Excellent computer knowledge including Microsoft applications such as Access, Excel, Word, Publisher and PowerPoint.

Knowledge Macromedia Flash. Fluent in Spanish and English. Knowledge and understanding of French, Italian and Portuguese.

REFERENCES

Available upon request

Fernando Delas Carnevali - Page 2

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