Larry Dale Kiddy Jr.

*** **** *******

Brimfield, IL 61517

Phone: 309- 621-1415

Profile:

Offering in-depth quality aspects, streamlining operations, and

customer service, with a proven ability to generate new business while

providing ongoing support to established customers. I am personable

and out going, with a positive approach in dealing with the public and

am able to put people at ease and draw them out. Hardworking,

conscientious and very detailed, able to balance multiple assignments

simultaneously and effectively, with a mechanical, technical aptitude,

describes my work performance.

Education:

Brimfield High School

Mac Murray College

Western Illinois University

Heavy Equipment License

Fork Truck License

Six Sigma Green Belt

Food Service Sanitation Manager Ceritificate

Experience:

Family Dollar August 2012 - Nov 2012

Creve Coeur, IL

Assistant manager: Manager duties included opening and closing the

store and its departments, payroll, food counts, checking for out-of-

date product, deliveries, ordering, price changes, facing, fronting,

running the register and store safety.

Hostess April 2012 - July 2012

Peoria, IL

Machine operator: Responsible for quality assurance of the wrapping

station which distribution 20-30,000 units a shift. Kept track of

counters, change over and the quality control of two machines.

Sam's Club Aug. 2011 - March 2012

Peoria, IL

Meat Department: Processed select cuts of various different meats,

quality control, clean up, ordering, waste management and customer

service. Opening and closing the department to the Health Department

guidelines.

Caterpillar Nov. 2002 - June 2011

Mossville, IL

MEC Product Quality Analyst - Industrial/Commercial Applications:

Product Quality Analyst for Industrial and Commercial engines, "The

Voice of the Customer". Took phone calls and emails on customer

related defects and engineering and planning issues. Visited

customers on site on occasion. Drove defects down less than 40 PPM to

satisfy customer needs. Performed day to day tasks of creating defect

forms, installing and releasing engines from Quality Holds, shipping

parts to customers to fulfill shipping schedule orders. Made check

sheets for AQS inspection to use on engines, to reduce customer

defects.

Caterpillar Nov. 2002 - June 2011

Mossville, IL

Formerly a supervisor appointed OQR (operations quality rep) and held

quality meetings on defects every morning. Found the root cause and

wrote up react forms to reduce defects. Received Greenbelt Training,

Advanced QIS, HVC, Epixs and was a Certified Basic Auditor. Worked

with PQE on resolving defects. Was a Small Business Core Team Member,

Credited on the Routing Card for building DD through the Ideas

Program. Air tested and repaired all engines produced by MEC. Have

worked with Black belts to reduce defects in 5352 Air

Test/Prep/Decals. Familiar with Microsoft Word and Excel, both used

in daily routine. Promoted to Product Quality Analyst, in the MEC

division, for truck side then moved to commercial/industrial engines.

Track and Trail May 2002 - Nov. 2002 Peoria,

IL

Assistant Manager: Customer service, inventory control, accounting,

record keeping, training and various other duties.

Heritage Buick Mazda 2000 - 2002

Peoria, IL

Sales Consultant for General Motors and Mazda: Received many customer

service awards. Made deliveries of vehicles.

Wareco Tobacco Emporium Peoria, IL 1997 - 2000 Miles Lemon

DM 573- 441-1252

General Manager: Hired on as a Manager and then was promoted to

General Manager after three months. Oversaw all operations with broad

responsibility for staff supervision, purchasing, inventory control,

record keeping, budgeting, payroll and customer service. Was in

communications with the regional manager, out of Davenport Iowa, on

the aspects of the business weekly. Took over a troubled company,

that was losing money and streamlined inventory procedures,

consistently increased sales and made the business profitable within

six months.

Central Pool Supply 1992 - 1997

Peoria, IL

Assistant Manager: Sold pools and spas and configured plumbing and

fittings. Tested water samples, advised customers on chemical

treatment, instructed commercial and residential clients on use of

equipment. Orchestrated timely deliveries to all clients.

Skills

I am very knowledgeable on Word, Excel and other computer programs. I

can trouble shoot computer problems and have extensive internet and

computer skills. I have a broad understanding of technical and

mechanical operations. Quality assurance and seeing where service can

be improved is a strong skill set that has been utilized in every

position.

Contact this candidate