C HR ISTOP H E R J. H UG H ES
914-***-**** – Cell E-mail:
T hu ********@***.***
Linked In: h ttp://www.linkedin.com/pub/christopher-hughes/13/b10/22b
F inancial Operations and T rading Support Specialist
■ A DP/Broadridge BPS Expert with E xcellent Problem-Solving & Analytical Skills
■ Temperament & Abili ty to work in H igh-Pressure Environment
■ A bility to exercise independent judgment while displaying a high degree of initiative and
accuracy
■ Member, ADP Industry-Wide P&S Focus Group
■ Recipient of 2011 Ovation Award for Recognition of Service at RBS
■ F INRA Series 7, Series 63 L icensed
■ A reas of Expertise:
SOX Compliance/Audit Root Cause Analysis Risk Management
Er ror Reduction Reconciliation Process
I mprovement
PROFESSIONAL EXPER IENCE
ROYAL BANK OF SCOT LAN D, GB M, Stamford, CT
2009 – 2012
Cash Equities T rade Support
• Founding member of Fi rm’s Purchase and Sales department; established protocols and
p rocedures in accordance with industry best practices and regulatory requirements.
• Lead contact for FINRA and Sarbanes-Oxley compliance audits.
• Investigated and resolved t rading discrepancies; single point of contact for 15 Traders on
t rade reconciliation issues.
• Analyzed t rade booking methods and feasibili ty of implementing ADP’s Workflow System
i nto daily process, including cost and efficiency improvements
• Special Project assignments to Stock Loan and Settlements to analyze workflow and
i ncrease efficiencies
• Trained staff on department process to ensure smooth t ransition with efficiency and
p roductivity
• Develop and maintain strong relationships with various departments and counterparties
U BS, L LC, Stamford, CT
Senior Operations Associate
2005 - 2008
.
• Analyzed and re-designed t rade reports to allow for greater t ransparency
• Reviewed t rade booking methods to determine best practices; resolved t rade breaks in
t imely manner
• Analyzed and rectified potential errors in real-t ime, reducing fi rm r isk.
• Developed robust management reports on t rade break root cause.
• Successfully t ransitioned department job functions to India ahead of t ransition schedule
• Trained offshore staff on department process and procedures to ensure a smooth
t ransition without loss of efficiency & productivity.
• Partnered with IT development to rectify system limi tations.
CHR ISTOP HER J. H UG H ES
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PROFESSIONAL EXPER I ENCE (CONT I N U E D)
SANFORD C. BERNSTE I N & CO., W hite Plains, NY
1994 – 2004
A Division of Alliance Capital Management L td.
Senior Brokerage Operations Associate
• Analyze reports to determine best-method t rade resolution.
• E xamine department procedures to identify operational r isk.
• Conduct audits on QT clerk function on the NYSE.
Scholl & Levin Corp., New York, NY – Specialist NYSE
1992 - 1994
Senior Floor Cler k/QT Cler k,
Reliable support to Specialist Broker in execution of t rades for NationsBank, Paramount
Communications, and various utility companies. Research and resolution of post-t rade errors.
A nalyze t rading procedures to ensure compliance with NYSE market surveillance rules.
Education:
S UNY Empi re State College
General Business courses
• Approximately 60 credits taken.
Dutchess Community College 2008 -
2009
Programming for Business Certificate,
• Proficient in COBOL, Visual Basic, SQL.
• Experience working with C, Shell Scripting, Mainframe Cobol and Databases.
• Dean’s L ist, G.P.A. 3.5
References available upon request