Management Manager

Theodore Rogers Jr.

**** ****** ***** **********, ** 40219 ******@*****.***

Home: 502-***-****; Cell: 502-***-****

QUALIFICATION SUMMARY

Experienced operations professional with eight years of management experience. Worked in a high paced

production operation under strict time commitments on a nightly basis, while managing multiple

management personnel and their teams of hourly and administrative employees.

EXPERIENCE

Fulltime Manager- United Parcel Service Sept. 2007-Present

Managed the nightly operations of the Wing C Ramp, Wing B Inbound, and currently the Wing B

Outbound.

• Responsible for ensuring all Frontline Management personnel under my leadership were held

accountable to running the operation and meeting or exceeding all goals to ensure the overall

operation was successful every night. When goals were not achieved I am responsible for taking

appropriate action to ensure the issue is corrected and to create a plan of follow-up to ensure there

are no further occurrences.

• Managed the cost associated with my operation in accordance to the business plan.

• Responsible for adhering to all safety regulations and guidelines and ensuring my employees did

the same. Investigated all employee safety concerns and injuries and came up with action plans to

prevent further occurrences.

• Trained and developed Frontline supervisors’ skills in management, communication, training, and

critical thinking. Developed new ideas and strategies to improve the efficiency of my operation in

support of my frontline management teams.

• Dealt with all issues in regards to employee behavior, discipline, disability, payroll, and

terminations for all employees including frontline management within my area of responsibility.

• Conducted Monthly performance reviews with my management team and created action plans

with those who were not making their goals in order to identify the cause and create a solution.

• Managed operations ranging from 100 to 200 union, administrative, and management employees.

Able to deal with union employees and union stewards to create a cooperative work environment

in order to keep labor issues at a minimum.

• Communicated with groups of all levels through presentations, training courses, and business

meetings. Able to effectively communicate with employees and members of upper management

through forms of verbal and written communication.

• Filled out nightly condition reports in regards to the equipment and state of the facility to ensure

all operational issues were taken care of by the appropriate personnel.

• Responsible for interviewing and hiring Frontline management employees to positions in my

operation.

• Stayed in compliance with all regulations and standards set forth by the FAA, TSA, and OSHA.

Frontline Supervisor- United Parcel Service Oct. 2004-Sept. 2007

Frontline Supervisor in the Wing A Ramp nightly operations.

• Supervised union crews of multiple skill and experience levels

Theodore Rogers Jr.

4813 Sunday Drive Louisville, Ky 40219 ******@*****.***

Home: 502-***-****; Cell: 502-***-****

• Trained New employees and New Supervisors

• Promoted to Fulltime Supervisor in September 2007

EDUCATION

University of Louisville–Bachelor of Sciences Sociology Aug. 2001-Aug-2006

• Dean’s List Summer Semester 2003

• Graduated in August of 2006 with Bachelor of Sciences degree

Sullivan University- Graduate School MBA program Jan 2013-

• Will start Graduate school in January of 2013 at Sullivan University. I will be pursuing my

Master’s of Business Administration. It is an 18 month program. I am scheduled to

complete the program in June of 2014.

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