Customer Service Data Entry
Resume:
Suma Bollisetti
** **** *****,**********,** *****
Telephone:508-***-**** ( Home)
Email:*********@*****.***
Qualifications:
3+ years of experience as a Professional Teller.
* + years of experience in Accounting department.
One year cash handling service in Retail stores.
Proficient in accounting software.
Able to multi-task.
Highly organized and detail oriented.
Strong Analytical Skills.
Excellent customer service skills.
Fast & accurate data entry.
Alpha and numeric keystroke, 10 key skills on both calculator and key
board.
Self Motivated, qualified professionally with vast experience in data
entry.
Excellent written and verbal communication skills.
Data Entry Keyer with a keystroke over 10,000 per hour searching for
gainful data entry employment, which will further my abilities and increase
my work experience.
Achievements / Recognitions:
Bank of America
Global Recognition of 'Professional Teller Performance Gold Award' - 1st
quarter of 2011
Top Performer Award Cambridge and West Market Region - 2nd quarter of
2009
EDUCATION & CERTIFICATIONS
Batchelor Degree of Commerce(Accounting),Andhrapradesh,INDIA
(2001)
Computer Skills: Diploma in computer applications (Accounting Package)
Proficient in using Microsoft Word, Excel applications.
EXPERIENCE
Bank of America
Shrewsbury, MA 01545 10/2008-Current
Worked as a Professional Teller in Bank of America, Shrewsbury and
Northborough branches.
Duties include:
receive and count working cash at beginning of shift
identify customers, validate and cash checks
accept cash and cheques for deposit and check accuracy of deposit slip
process cash withdrawals
perform specialized tasks such as preparing cashier's checks, personal
money orders, issuing traveler's checks and exchanging foreign currency
perform services for customers such as ordering bank cards and checks
receive and verify loan payments, mortgage payments and utility bill
payments
record all transactions promptly, accurately and in compliance with bank
procedures
balance currency, cash and checks in cash drawer at end of each shift
answer inquiries regarding checking and savings accounts and other bank
related products
attempt to resolve issues and problems with customer's accounts
initiate and open new accounts
explain, advise on and promote bank products and services to customers
MACY'S East 2/2007-2/2008
627 Donald Lynch Blvd.
Marlborough, MA 01752
Worked as a Sales Associate in various departments throughout the store.
Duties include:
Provide excellent customer service to customers
Maintain and balance cash drawer
Assisted customers with opening new accounts
Encourage customers to open Macy's credit card account.
Accounts Representative
K.R.R Dyes and Chemicals 1/2001 - 3/2002
Distributors for Atul India Pvt ltd.
Chittoori Complex
Vijayawada, India.
KRR is distribution agency for dyes and Chemicals manufactured by Atul
India Private Limited to businesses across all over the state. As an
Accounts Representative involved in the following tasks
Process invoices and mailing them to customers / businesses.
Perform collections and make collection calls if necessary.
Assisting with researching inquiries from customers and re-billing invoices
Assist with A/R monthly close.
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