Service Technician

James Rink

**** ****** ****, # ****, ******, TX 75231

Home: 214-***-****, Cell: 214-***-****

Email: ******@*****.***

WORK EXPERIENCE:

Tax Examiner

Employer: Internal Revenue Service

Austin, TX

11/2011 to 10/2012

Examined and corrected individual income tax returns. Adjusted returns as needed and

sent out computer-generated notices to taxpayers informing them of changes to the tax

due or the refund amount. Temporary job.

Clerk

Employer: US Census Bureau

Dallas, TX

08/2008 to 01/2011

Clerical work in support of the Decennial Census, the recurring ten-year count of the US

population. Worked in two departments, Space Leasing and Recruiting. Filed, faxed,

duplicated and scanned documents. Maintained spreadsheets used to track the progress

of temporary rental office leasing and management. Created and modified documents

using Microsoft Excel and Microsoft Word. Maintained a database, implemented in

Excel, of prospective census employees. Created a macro using VBA to automate the

update of this database. Temporary job.

Tax Examiner

Employer: Internal Revenue Service

Holtsville, NY

08/2007 to 11/2007

Created substitute tax returns for taxpayers who had income but had failed to file a tax

return. Temporary job.

Tax Examiner

Employer: Internal Revenue Service

Austin, TX

01/2007 to 04/2007

Worked in a call center taking phone calls from tax professionals such as Electronic Return

Originators with questions and issues concerning e products. Temporary job.

Systems Technician

Employer: AT&T

Dallas, TX

6/2000 to 4/2006

Installed and repaired DSL internet service.

Clerk

Employer: US Census Bureau

Dallas, TX

9/1999 to 5/2000

Telephone technical support of field workers using laptop computers during the 2000

census. Temporary job.

Survey Technician

Employer: Willbros Engineers

Tulsa, OK

6/1997 to 12/1997

Processed gas pipeline route survey data. Used survey processing software (TDS Survey

Pro and Autocad LT) to check data for accuracy and corrected/adjusted data as needed.

Added feature codes to data and prepared data for use of map drafting department. Used

Excel spreadsheets to record stream bed profiles used for stream crossings. Occasional

field work as Survey Rodman.

Programmer

Texas Department of Health

Austin, TX

11/1989 to 8/1996

Mainframe COBOL programmer. Wrote and maintained computer programs designed

to track payments to providers of healthcare services.

EDUCATION:

BA in Computer Science

University of Texas, Austin

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