Customer Service Engineer
Resume:
Ma. Monica A. Jaba (091********)
Pasay Rd. San Roque
Philippines, Zamboanga City
Objective: Seeking opportunity for growth and development to enhance
my knowledge, skills and experiences to effectively deliver the
company’s goals and objectives.
PROFESSIONAL EFFICIENCIES
• Excellent communication skill in written and spoken English
• Exceptional interpersonal skills.
• Efficient in sorting out quickly all kinds of service and products related complaints.
• Adapting quality with the changing need.
• Non stop working ability.
• Tolerant to stress relations
• Problem analysis, use of judgment and ability to solve problems efficiently.
• Self motivated, initiative, high level of energy.
Professional Background
Name of Company: Sutherland Global Service
Locatio: Clark,Pampanga Angeles City
Position: Call Center Agent ( Customer Service)
Date of Attendance: From Feb 12 2008 to October 15, 2009
Job Description: Call Center Agent
Name of Company: Iqor
Location: Berthaphil Pampanga Angeles City
Position: Call Center Agent ( Collector specialist)
Date of Attendance: From Octber 1 2011 to December 11, 2011
Job Description: Call Center Agent
Educational Background
Secondary
Institute/University: Western Mindanao State University
Located in: Zamboanga City, Philippines
Graduate: Date:march 21, 2002
College
Institute/University: Western Mindanao State University
Located in: Zamboanga City, Philippines
Major: Bachelor of Nutrition and dietetics
Level: Undergraduate
Institute/University: American Career Training Institute
Located in: Zamboanga City, Philippines
Major: Bachelor of hotel and restaurant management
Level: Undergraduate
Personal Information
Date of Birth: September 9, 1990
Place of Birth: Zamboanga city
Civil Status: Single
Nationality: Filipino
Religion: Roman Catholic
Character References:
Name of Company: Engr. Pierre Adrian Macapil (090********)
Name of Company: San Miguel
Location: Zamboanga City
Position: Supervisor
Name of Company: Christianel D. Ylaya (090********)
Name of Company: Everlines
Location: Zamboanga City
Position: Aprentice Engineer
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