Process Quality

TINA BARUA

Contact No# 839******* Sai Atharva, **2/B

E-mail:- ***********@*****.*** Pimple Saudagarh, Pune

Career Objective: -

To serve in an organization with full zest in my professional pursuit for overall benefit and growth of the

company that I serve by facing the challenges. Also I would like to obtain a position of responsibilities

that utilizes my skills and experience and keen to work in an environment where I can enrich my

knowledge with sheer determination and commitment.

Work Experience: -

5 Years 3 months of total experience in ITES industry.

Previous employer AHMSI

Process Mortgage (US)

Designation Sr. Process Executive III

Service period 26 June 2006- Till 30-sep-2011 (63 Months in AHMSI)

Joined the pilot process of TAX and handled the responsibility to do the Internal QC for non

ESCROW Team. Then worked in the TAX sub process claims with 100% quality score.

Got internal job posting to Master Audit in Feb 08 till September 2009 and performed

consecutively 100% quality score.

Joined the Claims & Reconciliation process in Feb 2011 and worked for the sub-process Loss

Packages.

Responsibilities handled: -

Preparing Dashboard for monthly Production and quality.

1)

Floor walking, helping new associates of the team by resolving process queries.

2)

Leave Tracker handling.

3)

Taking care of the attendance tracker.

4)

Crossed trained for the Escrow process.

5)

Achievements:-

Have received instant award four times for good production and quality scores and over all

activities.

Have been nominated for High flyer and stood 2nd for the same in the team.

Educational Details:-

Degree Year Institute Div University

H.S.L.C 1996 St. Stephen’s High School, II nd S.E.B.A

Guwahati, Assam

H.S.C 1998 Shankar Academy, I st A.H.S.E.C

Guwahati,Assam

B.A 2002 NMKRV Women’s College, II nd Banglore University

Banglore

M.A 2004 St. Mira’s College II nd Pune University

Personal Details: - Date of birth - 17-Oct

Nationality - Indian

Marital status - Married

Sex - Female

Language known: - English, Hindi, Assamese.

Computer Skills : - MS- Office, Windows Operating system.

Hobbies :- Reading, Watching movies and TV, Cooking, Traveling.

Strengths :-

Strong analytical, problem solving abilities and good presentation skill.

•

Fast learner, quick to absorb and use new methods.

•

Highly motivated with a Positive attitude

•

Ability to withstand work pressure and to co-ordinate the job with the subordinates as

•

well as the superior.

Fluent in English (verbal and written).

•

Good communication and interpersonal skills

•

All the information mentioned above are true to my knowledge.

Yours sincerely,

Date:-

Place:- (Tina Barua.)

Contact this candidate